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Reviews, get directions and contact details for Corndell Furniture Ltd

Corndell Furniture Ltd
Address: Windrush Park Rd, Witney OX29 7DZ, UK
Phone: 01993 776545
State: Oxfordshire
City: Witney
Zip Code: OX29 7DZ

opening times

Monday: 7:00 AM – 3:30 PM
Tuesday: 7:00 AM – 3:30 PM
Wednesday: 7:00 AM – 3:30 PM
Thursday: 7:00 AM – 3:30 PM
Friday: 7:00 AM – 3:30 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: 11:00 AM – 3:00 PM

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Reviews
Ordered eight pieces of Corndell's Anancey Range bedroom furniture,via retailer CFS, on 18th February 2017.Really wish I hadn't bothered.This is supposed to be made to order furniture.Firstly the colour of the paint is nothing like the web site photos.It appears as "off white" when it is actually dark grey. They sent a double bed when I had ordered a king size bed.The paint on the wardrobe and chest of draws had areas where the paint hadn't covered properly ( minor admittedly but still there).The wardrobes doors both had areas where the paint had chipped. They had completely omitted to paint all 6 draws in the tall boy and they had sent 2 wrong handles for the bedside cabinets. Eventually I agreed to keep the chest of draws with the minor paint missing area for a piddling £80 refund from the suppliers.I contacted Corndell to ask for some touch up paint,they sent about 20 ml but gave no apology. Next they created confusion with the retailer,refusing to replace the wardrobe doors and the tall boy and the handles because I had "agreed to keep the damaged items" and had been sent the paint to repair them.When I contacted them to resolve the issue they simply replied to every email with the standard response "speak to your retailer as your contract is with them not us". When I complained and said they were incompetent they took offence and denied it. So, nearly 2 months since I placed my order still no sign of a bed,I'm told it will, be the standard 2-6 weeks till it's in the warehouse of the retailer.Who,incidentally, have also been totally unapologetic.Still no sign of the replacement items. My advice avoid this company like the plague.They are in many retail furniture stores so beware.There's obviously a reason why they only supply and don't retail.
8 years ago (29-03-2017)
Excellent
9 years ago (11-10-2016)
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