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Coffee#1 Sutton Coldfield

  1. Sutton Coldfield
  2. Lichfield Cafe

Reviews, get directions and contact details for Coffee#1 Sutton Coldfield

Coffee#1 Sutton Coldfield
Address: 69-73 Lower Parade, Sutton Coldfield B72 1YA, UK
Phone: 0121 355 6160
State: West Midlands
City: Sutton Coldfield
Zip Code: B72 1YA

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

related searches: No 1 Coffee, Coffee one cafe, Coffee menu
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Reviews
Great coffee. Beautiful layout and decor. Loyalty card option. Selection of sandwiches / panini's and cake. There have a been a couple of times where ingredients haven't been available, and so menu options aren't always available. I also feel this is a little on the pricey side.
7 years ago (22-04-2018)
First time here & slightly miffed. The staff do seem a little bit disorganised. A young female took my order and plated 2 pieces of cake on 2 separate plates & left it on the back counter whilst my driks order was being completed. She then informed her male colleague, who was making my drinks, that both cakes were also part of my order. Another young male member of staff then came along and promptly took one of the plated cakes and gave it to another customer?? Why didn't he take a piece from where all the cakes were displayed??? I then had to point out that her colleague had taken one of the cakes and a replacement was needed. In addition the building is big enough for 2 toilets downstairs instead of 1 unisex toilet - yes they have a disabled toilet/babychange on the main floor but I'm sure that the downstairs toilet would be used more often.
7 years ago (07-04-2018)
The only good things about this place is the coffee and the extra space downstairs. The manager seems pleasant, but there never seems to be any food. We went there 1 week before Christmas on a Sunday at 1pm and no food left whatsoever. This can also happen mid week. The cakes are not appetizing to look at and are very dry tasting. Queues are a nightmare as well. Dont know what takes so long. We go to Costa as well, but my husband prefers coffee #1 so we take it in turns where we go, but most times we go back to Costa due to no food and queues that take way too long. They are also in serious need of a dumb waiter as a lot of the tables downstairs are constantly full of dirty cups and plates. The trays also seem really heavy for staff to carry back upstairs.
7 years ago (30-12-2017)
Having a quick trip out my with mother and father to Sutton Coldfield we thought it a nice idea to have a drink in a coffee shop. As a family we decided to try 'Coffee#1' and went in with high expectations as my sister had talked highly of her local store in Bristol. Unfortunately, as soon as we walked in we were disappointed. As a family we aren't very concerned or bothered of the over-joyed welcoming staff are trained to give, however' it's still adds a nice atmosphere to walk into, this store provided anything but. All the staff were behind the counter and had seen us walk in, no smiles or nods were given nor the trained greeting you would expect. Two were standing right by the Point of Sale system talking to each other and throwing food to and as I was looking at the drink's menu and my parent's at the food; these staff moved away and did not come back for a few minutes leaving us waiting there. This would not have been an issue as although it is a working professional place they are still human, however; the two staff behind the till had been watching us as we were menu searching and as sale signs were being given by myself, they still chose to talk amongst themselves. Finally one staff member thought it best to come to the till and was very awkward in their mannerisms - not talking loudly and instead of showing shyness it came across as more annoyance and not wanting to be there. She did not wait to hear our full order before turning around with her back to us and just leaving us standing their waiting to pay and finish our family order. The other staff member came and confirmed if we had our order and this is when the first staff member turned back around and realised her mistake. My mother ordered a crumble slice and the first staff member - who after finally completing our order - began to plate. As she brought the slice over to the table where the plate sat it was dropped onto the work surface, picked up, plated and served. The crumbs that had dropped off were swept off the surface onto the floor. The first plus was that our drink's were finished promptly. Sadly, upon arrival the cups were sticky as well as the spoons, which were too covered in crumbs and on the handles finger prints. Besides these faults of hygiene matters and attitude, the inside of the store itself was pleasant and cosy. I will not be coming back. There's little to eradicate the other problems, I would recommend some serious staff training in customer service as a professional work environment isn't a place for that much socialisation between staff on shift.
7 years ago (06-04-2018)
Love this place coconut cappuccino is stunning! Excellent gluten free selection of cakes as well! 5*
7 years ago (18-02-2018)
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