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Chy Carne Holiday Park

  1. Helston
  2. Helston Campground
  3. Helston Rv Park

Reviews, get directions and contact details for Chy Carne Holiday Park

Chy Carne Holiday Park
Address: Kuggar,Ruan Minor, Helston TR12 7LX, UK
Phone: 01326 290200
State: Cornwall
City: Helston
Zip Code: TR12 7LX

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Reviews
Terrible service. They were very rude (especially the owner). Not professional at all. Facilities were just OK-ish. Does not worth it. There are better options around there, cheaper and with much better staff, services, and facilities. --------- We called many times before going. Nobody answered. We arrived there and called the number that was written in the reception. Again, nobody answered. We talk to the owner. He was very rude and was not helpful at all. We had to leave and look for another place to stay. We call them in the following days to complain and ask for a REFUND. They hung up the phone. We call again from other mobile, they didn't pick up. Of course, we did not get any refund, and not even a sorry. They are awful. seriously.
8 years ago (09-10-2017)
We arrived at the place and there was no one at the reception. We tried to call them several times and no one answered. We had to find a better accommodation for that night. The day after we tried to call them again, asking for an explanation and for a refund, but they never called us back. We lost money and time. Horrendous experience!
8 years ago (10-10-2017)
Absolutely horrible experience. We booked online and called numerous times to confirm our reservation, however Chy Carne never responded. We got to the campsite and there was no one there. We spoke with the owner who was terribly rude and basically told us to pitch the tent and mind our own business. We ended up leaving and looking for alternative accommodation. I called them the day after and the just hung up on me. Do not go to this place!!!!!!
8 years ago (09-10-2017)
As much as liked the location, friendly staff my my holiday was completely ruined when they moved my tent (including all my stuff) without even asking me. I was given option to pitch anywhere. I pitched my tent in a nice location. On the third day I received a phone call telling me that I have pitched in the wrong location. I mentioned that I was told that I can pitch anywhere specifying the name of the person whom I spoke to. The assured me that they will speak to her and call me back. I did not receive any phone call. I came back that evening and found out that they have moved my tent with all our stuff in it. I have been camping across UK for last eight years and never read or heard about anything like this. Decided to cut short my trip and leave next morning. They have at least shown the courtesy to apologise and refund me. However that does not anyway compensate for a ruined holiday.
8 years ago (08-08-2017)
Absolutely lovely owner. She was very chatty and helpful. Her staff were very friendly and helpful. Toilets and showers were cleaned Daily to a high standard
8 years ago (20-08-2017)
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