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Chirk Surgery

  1. Wrexham
  2. Chirk Doctor
  3. Chirk University
  4. Chirk Physiotherapist

Reviews, get directions and contact details for Chirk Surgery

Chirk Surgery
Address: Castle Health Centre, Colliery Rd, Chirk, Wrexham LL14 5DH, UK
Phone: 01691 772434
State: Wrexham
City: Wrexham
Zip Code: LL14 5DH

opening times

Monday: 8:00 AM – 6:30 PM
Tuesday: 8:00 AM – 6:30 PM
Wednesday: 8:00 AM – 6:30 PM
Thursday: 8:00 AM – 6:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
Update - I received absolutely outstanding service on my second visit - - Given an appointment and it was then cancelled by the surgery as I was asking for a check up having bumped my car. I was then informed the doctor would not see me as it was an RTC and I was told to go to A&E. Ave 8 hour wait. I asked to speak to the practice manager to explain and despite this being 8:10 in the morning was told she/he was not available all day. Completely unacceptable if the doctor had completed a basic check and felt an A&E visit was more appropriate I would have gladly accepted the advice. I went to the Minor injury clinic in Oswestry and was seen within 30 minutes they even allowed me to work on e mails in the car and rang me when my appointment was about to come up. Outstanding service offered by a warm friendly caring team.
Been trying to get an appointment for treatment for an ear infection for a week only to be told that there’s no appoints for 28 days and to ring 3 times a day to get in with the nurse or doctor. Doctors and nurses are lovely but the receptionists are very rude and need retraining as they’re at the frontline of dealing with peoples lives and wellbeing and they really need to take it more seriously.
I used to be patient at this surgery I have now moved out of the area. The reception staff are friendly, the Doctors are great. Always respond to requests. Chirk Surgery are 100% better than my new doctors. My new doctors are awful, they never answer the phone, reception staff are rude. It has highlighted how brilliant this surgery is. It is an asset to chirk. I wish I could come back.
Frustrating call today as needed Drs advice on treating daughters rash. Advice passed on by receptionist staff rather than Dr. Therefore questions and concerns were not able to be answered. When i ask for more input I was 'shut down'. I'm afraid this was an example of Inadequate service provision. You must listen to patients queries and ensure these are addressed by passing them on to those who can answer them. Not just dismiss them. Please note my previous contact with the surgery has been very positive so I am sad to be writing this feedback.
Little to no support given. Disgusted at the little help we have asked for to support our father who is house bound & unable to sort prescriptions & we live 2hrs away so need to do a lot by phone. In certain circumstances I'm sure the rules can be bent slightly. They even asked for my dad to go and drop a specimen off when he can't even get out the house. Check your notes!!!!!!
Phone call answered after 20minutes no gp appointments till 16th July about 10 days away but if call in a 8am will be seen that morning so why couldn't I be put on that list as an appointment in morning
My husband hurt his wrist six weeks ago went to minor injuries as over two weeks since occurred stated he needs referral from own doctor phoned for appointment first told phone cue full to call back later did so then waited 20 minutes for receptionist then given a phone appointment in two weeks time this is not acceptable practice shame on them
The staff and doctors I have met at Chirk surgery over the years have been lovely, caring people. Thank you for being there for our community.
Shocking I have to give 1 star.
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