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Chimes - On-site Clock, Watch & Jewellery Repairs

  1. Colchester
  2. Colchester Jewelry Store
  3. Wivenhoe Jewelry Store

Reviews, get directions and contact details for Chimes - On-site Clock, Watch & Jewellery Repairs

Chimes - On-site Clock, Watch & Jewellery Repairs
Address: 15 Trinity St, Colchester CO1 1JN, UK
Phone: 01206 544077
State: Essex
City: Colchester
Zip Code: CO1 1JN

opening times

Monday: Closed
Tuesday: 10:00 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 5:00 PM
Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

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Reviews
Today was the second time I took in my vintage Omega watch after it had stopped working and the second time I was helped by Chimes for a very reasonable price. Lovely service and really happy. They have earned a long term customer in me!
7 years ago (28-03-2018)
I wanted to use Chimes just before Christmas to service a cherished WW2 Eterna watch and would have paid the (in retrospect rather steep) £200 quoted but unfortunately the business was about to have an extended period of closure. I did however want to give the business a try and, as a test of service brought along a new Vostok Kommandierskie, a cheap but very decent watch with a good, long produced workhorse movement much recommended on the watch forums. These are great but not regulated at the factory so one has to get a watchmaker to regulate it for decent accuracy. Now regulation is a job that most watchmakers will do for you within the hour and is a bread and butter job. I am a fairly shrewd judge of character (in the legal profession) and I could tell the gentleman was not interested in doing the job telling me he "normally only regulates watches after a service." For a new watch, come on now. However he grudgingly said he would look at it, it would take a few days and the cost would be £20. I could tell the gentleman thought that the job was low ticket and was not enthusiastic so I declined. In the end I called the chap (MJ Leach in Kent) who ended up doing the Eterna for me and he said he would do the job for me when next passing through for a tenner. Out of interest I called a few other small watchmakers recommended on the forums and they all quoted between £5 and £10 to put the watch on a timing machine and give it a fettle. I get the impression that this company is only really interested in big value jobs and that he thought the Vostok inferior and not worth his time ( I am sure he would feel the same about a Seiko 5 one of the best everyday watches you can buy) which is a shame and it left a bad impression. If you do a small job well big jobs will surely follow and you will have a satisfied customer. Sadly on both occasions I thought the service and approach from these guys was rather terse and unhelpful and it did not leave a very good impression so I won't be using them again. I don't want to leave a negative rating as I am sure this man is an excellent craftsman so I will leave a three star rating and hope he takes my points on board. It is the little jobs and the little things like the watchmaker who did the Eterna saying he thought the glass had a few scratches "so I found an original one lying about which I have fitted for you at no extra charge."
7 years ago (07-03-2018)
Speedy courteous service, great value
7 years ago (03-10-2017)
A wonderful old fashioned service ( with a smile ) highly recommended !
7 years ago (01-08-2017)
Speedy service at a very reasonable price. I brought a ring in on a Wednesday and got it back on the friday. I was also very happy that they took the time to buff and shine the piece at no extra cost. I was also personally contacted by the jeweler and informed when the ring was ready for collection. Professional and fantastic service- Highly recommend.
10 years ago (01-08-2015)
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