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Charlton Lane Hospital

  1. Cheltenham
  2. Cheltenham Health
  3. Northleach Hospital

Reviews, get directions and contact details for Charlton Lane Hospital

Address: Charlton Ln, Cheltenham GL53 9DZ, UK
Phone: 01242 634100
State: Gloucestershire
City: Cheltenham
Zip Code: GL53 9DZ

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Reviews
My father spent his last few weeks here on Willow after an awful time in a nursing home that simply did not understand dementia. The contrast in the care and support both my dad and myself received here was enormous. Their care and professionalism was in such contrast to that we had been receiving. All of the staff here do an amazing job. Thank you so much.
My Mum was in Charlton Lane Willow Ward she was looked after by the staff like she was one of their own. Staff went above and beyond what anyone could wish for. A big thank you to all the staff who made visiting my mum who was late stages of Alzheimer’s more bearable. In addition they looked after myself brother and sister when we visited making sure we were coping with mums condition and they offered an ear to listen and a shoulder to cry on. Mum passed in April but she went with dignity and respect all down to the fantastic care given.
An outstanding hospital with a caring incredible team.nOur dad was looked after here and the team made the difference.nHeaded up by Gemma with stars like Fran, Scott and Helen. You can be reassured that they genuinely care about your loved ones.
My mother has been staying in charlton lane Hospital for quite some time and has been looked after very well . The staff are very good and can not do enough for the patient or their family. She been very happy there so it has been very reassuring to know that we could leave her in such safe hands . We will be sad to say goodbye. Thank you very much. Xx
Spoke to an incredibly unhelpful woman. Was trying to check an appointment. Gave her the name of the person i was supposed to see and she just said “I can’t go off just a first name”, I was never told her surname. didn’t ask for my details or try to find me just tried to get rid of me. Put the phone down feeling humiliated and patronised. You would think that maybe they should employ staff with better people skill when dealing with mental health issues. Completely unacceptable.
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