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Charles Taylor Plc

  1. London
  2. Greater London Insurance Agency

Reviews, get directions and contact details for Charles Taylor Plc

Address: Lloyds Chambers/1 Portsoken St, London E1 8BT, UK
Phone: 020 7767 2700
State: Greater London
City: London
Zip Code: E1 8BT

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Reviews
This company is and has been a complete nightmare. I have been met with constant stalling to my insurance claim. Over one year in and still no further forwards, just a different handler requesting I answer emails from 7 month ago again.
I don't know what was worse dealing with Charles Taylor or being burgled.
Review: Charles Taylor General Adjusting Services I am actually a customer of Grove and Dean and submitted a house insurance claim against a damaged carpet. I ended up being passed down the line to these guys.. An experience I won't forget!! The absolute worst organisation I have ever had to deal with... Here are few things I have to say... - Promised callbacks that never happened - Constant chasing them via phone and email - Absolutely zero empathy to our domestic situation - Arguing with one of their senior claims handlers about the fact that carpet underlay can' t be damaged by a split coffee... One of the most ignorant people I have spoken to - For me as a customer, this man just seemed to enjoy making things difficult - Feeling like I was inconveniencing them - Being spoken to with constant jargon and feeling stupid as I didn't understand what they were on about... Me and my wife together couldn't understand their correspondence Finally I have the funds in my bank account to cover the carpet replacement. I was out of pocket for 2 and a half weeks, when their senior claims handler said it would take 5 days... Start to finish a massive stress and as a result I will be cancelling my account with Grove and Dean asap. Lesson learned to not go cheap with home insurance and hopefully I will never have to deal with this company ever again.
I have delt with these for over 6 months and have had nothing but issues as per previous comments I have experienced the following also to name just a few -Promised callbacks that never happened - Constant chasing them via phone and email - Absolutely zero empathy to our domestic situation - Arguing with one of the most ignorant people I have spoken - For me as a customer, this man just seemed to enjoy making things difficult - Feeling like I was inconveniencing them every time I call. - constant delyas on unjust reasons. This has all had massive effect on my life, relationships, finances and mental health. Do not use them if you can find an alternative!
Great company, lovely building, great people!
Translated by Google A partner you do not want to work with as an insured person. No manners, poor understanding, poor communication. They may be the best partners for insurers, but the insurers who choose them may ruin future business. If you do meet them, ask for a change, or rather prepare a lawsuit. Original . , , . , . , , .
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