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Charcoal Grill

  1. Leyland
  2. Leyland Meal Takeaway

Reviews, get directions and contact details for Charcoal Grill

Charcoal Grill
Address: 17 Chapel Brow, Leyland PR25 3NH, UK
Phone: 01772 623131
State: Lancashire
City: Leyland
Zip Code: PR25 3NH

opening times

Monday: 4:00 PM – 1:00 AM
Tuesday: 4:00 PM – 1:00 AM
Wednesday: 4:00 PM – 1:00 AM
Thursday: 4:00 PM – 1:00 AM
Friday: 4:00 PM – 2:00 AM
Saturday: 4:00 PM – 2:00 AM
Sunday: 4:00 PM – 1:00 AM

Update Info

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Reviews
Would you pay £9.90 for this? The chips are microwaved which they denied. The food was shavings of meat. Hardly no salad. I'm actually a regular customer and always give them the benifit of doubt when I've had a problem. This time I have rung due to having family around and spending over £80 and this is the quality and a lame excuse that they are busy and rushed of their feet. Offered free chips. Shocking
I've been here multiple times and the food is amazing. Really fresh breads, fab flavours and decent lads looking after you. Watching them prep other people's meals, make your mouth water. Certainly not shy on portions and good quality. Highly recommend. NB. Usually collect so can't speak for delivery but foods amazing.Food: 5/5
Food arrived cold, in soggy pitta with a few bits of limp lettuce that they call salad. Usually good food from here and have ordered several times over past few years but quality of the food has rapidly gone downhill over last couple months. I can't believe that this is what you get served after paying nearly 10 pound each for a kebab!
Food is always quality. Consistency is the reason I keep ordering. You get value for your money. My family loves this place. Great food and serviceFood: 5/5
Hands down their chicken kebab with mayo, dipped in a side of chilli sauce and extra may was the best kebab I've ever had in all my years of ordering take away. First time and will not be my last. As well their boneless fried chicken has a nice kick to it, and perfectly crispy on the outside and juicy on the inside, I'm blown away!!! Plus very cheap!!
I have been a customer for over 15 years, I will have to reconsider. The pizzas are often extremely undercooked. I understand energy costs are higher than they used to be, but I expect my food edible without having to put it in the oven for 10 minutes just so the topping doesn't fall off and the base isn't soggy! Sort your it out.
Food was awful. Used to be nice. The cheese burger had a funny taste to it. The salad was not what you can call a salad. The chicken was over greasyFood: 1/5
Chicken kebab was one of the worst I've had. Bread was stale, salad was just cabbage, chicken was dry and tasteless....... Now to top it off I'm coincidentally stuck on the loo all night with it coming out both ends. Food never makes me ill so this is an achievement!Food: 1/5
Was a very happy regular, until recently..... I also recon some of these 5*reviews are spurious In my numerous years as a patron of the Charcoal Grill in Leyland, I have consistently enjoyed their offerings, usually every Friday evening. Cherishing the high quality and delightful flavors that seemed to be a hallmark of their service. It is with a heavy heart, however, that I pen this review, reflecting on a recent experience that fell dramatically short of the expectations set by years of positive encounters. On the evening of February 9, 2024, at approximately 6:30 pm, my anticipation for a comforting meal was met with profound disappointment. The core of my discontent lies not only in the quality of the food received but in the manner of service that accompanied it. A Mr Patel , if thats his real name! Was very aggressive and wasnt my usual order taker The Charcoal Grill has been synonymous with warmth and professionalism, qualities conspicuously absent in my latest interaction. The food, which I had eagerly awaited as usual, arrived not only an hour past the expected delivery time but in a condition far from what one would deem acceptable. It was not merely lukewarm; the meal was undeniably cold, having been delivered in a plastic bag. This method of packaging, devoid of any insulation, seemed to have stripped the meal of its essence and warmth. My astonishment was compounded when it was revealed that, although dispatched in a heater bag, this measure was abandoned in favor of keeping the heater bag in the car, a decision that baffles and disappoints. When I reached out to address these issues, seeking nothing more than a constructive resolution, I was met with a response that was as cold as the meal I received. The individual the so called Mr Patel who addressed my concerns was not only conflictual but argumentative, displaying a disconcerting unwillingness to listen or empathize with the situation presented. He stated... i will inform the boss on his return!!! Which begs another question. This interaction was a stark departure from the customer service ethos I had come to associate with the Charcoal Grill, leaving me not only dissatisfied with my meal but deeply concerned about a notable decline in customer service standards. Such experiences lead one to ponder what has transpired behind the scenes to precipitate this decline in both food quality and service. The Charcoal Grill, a cherished establishment within our community, has always been more than a mere vendor of food; it has been a source of delight, a place where quality and care were evident in every interaction. It is my sincere hope that this review serves as a constructive critique, prompting a reflection on the values and practices that once made the Charcoal Grill a paragon of culinary excellence and customer service. As a loyal customer, it is with a sense of responsibility that I voice these concerns publicly, hopeful for a return to the high standards or a call that have defined the Charcoal Grill for years. The path forward lies in addressing these lapses in quality and service, ensuring that future experiences mirror the excellence that has been the hallmark of the Charcoal Grill in Leyland. Unfortunately, and only recently, be prepared for late, cold unacceptable food with intriguing offensive customer service.
Very nice and clean oh and the food and the service was excellentFood: 5/5
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