I use Cash Converters in Walsall a lot and have just seen the review below posted by JayJay and felt compelled to write a review myself. I was actually in the store on Thursday 15th, when this "person" was in the store about his Xbox and I have to report a completely different story.
Cash Converters asked to test his item but he just let fly with a torrent of disgusting abuse directed towards the staff. He was clearly lying and was a knuckle-dragger of the highest order. I am surprised he has the brain power to actually write a fairly coherent review, even though it's a pack of lies.
I've been using Cash Converters for a few years and have never had a problem that wasn't dealt with promptly and professionally.
i wholeheartedly recommend Cash Converters.
8 years ago (19-03-2018)
Brought an xbox-one from here for over £140 young sales assistant girl very generous and polite and well mannered. I got it home it was not working properly. Sow l taken it back the following morning same girl who served me the day before was behide the till told her the situation l was in and asked her for a full refund. I was generally disgusted how she spoke to me saying that l tampered with it or something and refused to give me back a refund. I ask the other member of staff at the other counter and gave me a very poor response l felt that used and upset buy them l left in horror and disgust. Sold the Xbox at another cash generators and got my money back but lost £50 thanks to the place l brought it from. I felt sow low all day because of how awful they ill treated me. Never shopped in there site and never again l will eathier. I suggest two other customers you use the other cash Converters that way if your a product is faulty or broke and they won't accuse you and not give you a full refund.
8 years ago (18-03-2018)
Great shop. Young lady on the sales counter was extremely helpful when I needed a new phone. Explained that I could leave a deposit on a phone if I could not get the one I wanted today which was ace. Men on the buyback counter were knowledgeable about the product I wanted to buy and helped me pick the right phone for what I wanted to use it for.
9 years ago (09-05-2017)
I have never had any issues with this store before until today. I am extremely annoyed. I wanted to renew an item over the phone yesterday but for some reason my card payment wouldn't go through so the gentleman asked if I could come in store today. Unfortunately I couldn't get there so I tried to renew again over the phone and the lady said I would have to pay an additional charge. I was never told I would have to pay a charge yesterday. And to be honest I feel like iv been done over as I wanted to renew it yesterday and it was clearly not my fault. So very annoyed!!!
9 years ago (28-05-2017)
They give different prices depending on which member of staff you see. The men???
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