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Reviews, get directions and contact details for Burger King

"There's a Burger King® restaurant near you at Wyvern Retail Park, Derby Ring Road. We offer delivery and collection in Derby and the surrounding area. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants to enjoy our high-quality, great-tasting and affordable food. The Burger King® restaurant in Derby serves burgers, breakfast, lunch and dinner prepared your way. The WHOPPER® beef burger, Chicken Royale burger, Bacon Double XL are just a few of our delicious meat options, while we also have a fantastic range of vegetarian and vegan or plant-based burgers such as the Plant-based WHOPPER®, Vegan Royale and Vegan Nuggets. And what would a main meal be without a snack? We've got Chicken Fries, Chicken Nuggets, Lo..."
Address: 14 East Street , Derby DE1 2AU, DBY, GB
Phone: 01332 203562
State: DBY
City: Derby
Zip Code: DE1 2AU


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Reviews
Speaker wasn’t working on drive though. Drove to window to order. Window closed. Staff laughing and joking behind the counter on mobile phones. Looking through the glass I could see rubbish strewn all over the e floor behind the counter. Eventually I knocked on the glass to get someone’s attention. The broiler had broken down so options were limited. After a very long wait we eventually got our food and it was all cold. How can it take so long to make food to be served cold? Or was the food ready and they made us wait to make us think it was cooked fresh? Either way slow poor service and cold food. Terrible experience. Wanted a change from McDonald’s and this is what’s on offer.
Went in and ordered two whopper meals at 9.45pm in the restaurant and came out to my car to find the burgers were freezing cold so i took them back in and i could hear a staff member say they had reheated them and that they thought they could get away with it. They were like cardboard and freezing cold. They made new ones,the manager apologised which i appreciate but this shouldn’t be happening,where’s the quality control? I then got back into the car to find the chips from the meal were also cold and hard like they had been sat for a while so I just put them in the bin. Overall I wouldn’t recommend going here,I go to Burger King regularly and never have issues but this has got to be the worst experience I’ve had.
Filthy inside despite being quiet and 6 staff on chatting, we were there around 10-15minutes , cleaned our own table as they were all filthy and none of the staff raised a finger. Won't be going back. Plenty of other cleaner options right next door.
Ordered my burger then to realise it was the wrong burger, spoke to the manager there and she told me it was the correct burger I ordered. I then had to show her the burger then to realise she was wrong, also speaking to me in such a condescending way. Staff also didn’t look like they cared much everyone on their phones, manager didn’t look like she could control her team either. Every table was dirty, despite it being really quiet. Worst Burger King experience, it’s a shame because I used to enjoy Burger King and this is the only one in Derby, really put me off going there again. Hope someone higher up sees this, hopefully hire a team who somewhat care.
Been here a few times: food is decent but the service is terrible. Once waited +30 min for my food despite not being busy, and last time waited 5 min to get my order in, with no employer to be seen for that whole period. It never is busy but somehow you'll always wait.Food: 5/5
Good hamburgers sign up for the Burger King app and get great offers. Burger King at Wyvern Retail Park, Derby . Address: Wyvern Retail Park, Derby Ring Road, Derby DE21 6NZ. Services: Drive-through, takeaway, dine-in. Featured Items: Whopper®: A flame-grilled beef patty with fresh lettuce, mayo, pickles, ketchup, and onions on a soft sesame seed bun. Vegan Royale: Certified by the Vegan Society, featuring a crispy vegan patty with lettuce and vegan mayo on a toasted sesame seed bun. Chicken Fries: 100% chicken breast coated in a light crispy breading, perfect for dipping.
Just ordered a cheese royale meal with 6 cheese bites and a extra patty on my burger with extra cheese and mayonnaise. Had to wait 10 mins to even get the front was only two of us in a que. When my food came the chips were soggy and half filled. The royale had the smallest slither of mayo and the lettuce was nearly off and no cheese atall. There was 5 bites and not 6 and was freezing cold. Absolutely disgusting. I would of taken it back but only realised once was home.
Being in at fast food chains it takes more than 30 minutes to get a burger, fries and drink.... 30 minutes!! They gives priority to drive in and deliveries order. But for the 3 tables waiting for the meals, we have no more options that to wait as they are running late... any sense of service.Food: 1/5
The drive thru speaker to place orders was broken. You only found out in the queue so no turning back. No problem, order at the window. I've been waiting 25 mins and still no food! I've machine is broken so my fanta tastes like warm urine. Staff were lovely but definitely let down by management. Such a waste of moneyFood: 2/5
Slow service. Proprietary WiFi. No phone signal. Watched a staff member drop a cup on the floor before offering it to a customer, who accepted then used the cup Poor hygiene practice from both clientele and establishment.Food: 1/5
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