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Reviews, get directions and contact details for Budget Car & Van Hire Bournemouth

Budget Car & Van Hire Bournemouth
Address: 33-39 Southcote Rd, Bournemouth BL3 6DE, UK
Phone: 0344 544 6040
State: Bournemouth
City: Bournemouth
Zip Code: BL3 6DE

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed


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Reviews
Terrible....avoid, staff simply don’t answer the phones. Despite booking confirmations, I have had two experiences of a vehicle not actually being available or a totally unsuitable subsitute organised with no contact from the firm ahead of pick up to check if the substitute would be OK or to offer alternatives. Call center Customer Service escalations team are disinterested and do nothing other than refer you back to the local branch.....who don’t answer their phones. As this is my 3rd bad experience, I will no longer use Budget / Avis, there are far more professional and customer service focused providers readily available.
7 years ago (17-04-2018)
5 stars to Maria at the desk for her professional, efficient and helpful service this morning and for managing to keep a smile on despite being rushed off her feet.
7 years ago (31-03-2018)
Hired a van from here which proved cheaper than other places. Professional and friendly service with minimum fuss, overall I was very happy with my rental.
8 years ago (17-01-2018)
Very nice and polite stuff especially customer service desk Maria and Juli ,they are very helpfull and the car that we hire Fiat 500 was in execellent condition and runs great.Thank you guys!
8 years ago (31-08-2017)
Friendly staff! Fast collections and deliveries and always available to solve any issue.
8 years ago (20-06-2017)
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