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Reviews, get directions and contact details for Budget Car Hire PLYMOUTH Meet & Greet

Budget Car Hire PLYMOUTH Meet & Greet
"Budget Car Rental Conshohocken operates one of the world's best-known car rental brands. Budget is an industry leader in providing vehicle rental services to value-conscious travelers."
Address: North Road Plymouth Train station, N Rd E, Plymouth PL4 6AB, UK
Phone: 01752 227460
State: Plymouth
City: Plymouth
Zip Code: PL4 6AB

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: Closed


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Reviews
Horrible experience, same with Avis. Sa.e company. The lady at the front desk had no idea what she was doing. They dont explain anything to you as far as fees or anything. I rented a kia optima, returned the car with a full tank of gas and got charged for a refueling fee right after the lady got in my car to check the gas and mileage. She charged me 30 second later thinking i wouldnt notice due to the extremely confusing receipt. She played dumb as soon as I brought it to her attention. I also got charged for not driving over 75 miles. DO NOT GO HERE. It is a scam. They will try to get every penny they can out of you. Also very rude when I called to try to get my money back. Very unprofessional and I will never go back again. 0 stars would do justice. I can't believe they are in business
Crazy Russian Supervisor! 0 stars!!! Bad quality! Bad price very bad cars! Trash cars
Rented a car for a family trip. Girls at the counter were courteous, helpful, gave me an upgrade. Overall good experience. Will be tenting again.
Rent for work here for the last 3 years, no issues, smooth process. Inna, Alex, Anastasia and Chyelle are very helpful.
All cars were already booked. But the website shows cars are available. Data not correctly updated on website.
Inna is a great manager! Been renting here for 3 years now for personal and business needs.
NEVER AGAIN!!!! If you're reading this, do yourself a favor and do NOT bother with this company. I booked a prepaid rental for a SUV 'similar to a Ford Explorer' then realized a few days later that I needed something with 8 seats, ie a minivan or large SUV. I called this branch and spoke with Greta multiple times and she assured me she placed a 8 passenger minivan on hold. I arrive to pick up my rental, only to find out it only fits 7 passengers. I explain this to the woman working at the front desk who by the way is the most rude and miserable employee I've dealt with and she switched my rental to a Nissan Pathfinder- insisting it had 8 seats when i told her multiple times that it did not- and had to walk out to the car and take a picture to show it to her. I asked for a refund but was told I wasn't allowed a refund because I had already signed the contract. She then called Greta, who was of no help at this point. Then gave me the number of "Lisa" who did not answer, then advised me to call customer service- who assured me there were "plenty" of 8 passenger vehicles at the airport location. So, we drove there and they had nothing...also, very rude customer service, but I'll explain more about that on their location In total I spent over 4 hours trying to resolve this issue until I gave up and had to keep a car that I did not want ... Upon returning the rental I explained to the rude customer service rep everything that happened and she basically in so many words told me how she couldn't care less. What was supposed to be a joy filled family day quickly turned into a nightmare. Thanks Budget.
I rented a car from the Ridge Pike location. The young woman was very rude. No smiles or warm greeting. I even gave her a compliment in which she still continued to be rude. She assigned me a Volkswagen Jetta. When I got to the car, it clearly had been in an accident. There was a big scratch on the front bumper, it wasn’t really clean inside, they didn’t give me a full tank of gas, the car clearly hasn’t been washed and it was a bit out of date. I walked back inside to voice my concerns and rude girl told me that, that’s all they had the lot was full of cars. I was in a rush, already behind schedule on my road trip so I left. Idk if it was the girl or this location but they need to up their customer service majorly….EDIT: Just dropped the car off. There’s no after hours drop off. Rude girl should have mentioned that bc not everyone reads the fine print. #annoyed
Quick and easy process, helpful stuff, never had any issues. Definitely coming back!
Had an awesome experience with Budget rental. They were super flexible and the fees reasonable. I had to extend my rental multiple times and each go they helped me do so quickly and without climbing through hoops. A lot of other rental places kill you with hidden fees but from what I could tell Budget's were extremely minimal. Will certainly seek them out for my next rental car.
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