Ordered online and had to pay 102 euros for taxes???? The website said I’d have to pay 42! That’s an insane difference. And if I chose to return it I’d lose all that money. Customer service said I should’ve contacted the tax office in my country like, who does that before buying a sweatshirt?? Avoid!!!
Excellent service. Even offered to repair a stone island swether i had bougth 2.5 years ago at a different store in Italy. At no cost for me, because i was not happy about the quality at that sweather. And he offered that without me having to ask which i would not ask because i had purchased it at a totally unrelated store. Wd had a discussion about stone island and the quality of the brand, and i just mention that i had an older stone island piece that i was not happy about the quality of. And he instantly offered to take a look at it, and see if the tailor could get it repaired at no cost, if i had it with me i was traveling to slough from norway. I happened to have that specific swether at the hotel. I got it back the next day, looking as good as new:
Brother 2 Brother Slough, was an unpleasant experience. I was first greeted by a friendly young member of staff. I then asked about what RET meant on a pair of stone Island jeans. A man from the back appeared and confronted me whilst eating and let me know in a angry tone that I had asked too many questions. “You don’t need to know what that means, all you need to know, is if they are regular, tapered or skinny.” I then realised that RET stood for REgular Tapered fit. So I did need to know that I replied. He then went on to comment about my clothes before realising that I was wearing a Burberry Sport coat and Stone Island jeans. He then presented an ultimatum; to buy or to leave. So I left to never return.
Friendly helpful staff but only a small section of formal attire
Locks the door when u enter the shop makes u feel so uncomfortable. Really bad customer service. I have never experienced before. Avoid this shop.
Not the cheapest but the only men’s clothes shop on the high street worth a mention
Great lads, know what is new in newest trends all what you need to look extra sleek
Very rude and customer service is poor went in and they look at you and judge you, I was told not to touch anything.
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