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Brook Hotel

  1. Norwich
  2. Norwich Lodging

Reviews, get directions and contact details for Brook Hotel

Brook Hotel
Address: 2 Barnard Rd, Norwich NR5 9JB, UK
Phone: 01603 741161
State: Norfolk
City: Norwich
Zip Code: NR5 9JB

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related searches: Best Western Brook Hotel Norwich, Best Western Annesley House Hotel Norwich, Holiday Inn Norwich, Premier Inn Norwich, Brook Hotel Felixstowe, George Hotel Norwich, Oaklands Hotel Norwich, Travelodge Norwich
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Reviews
Reasonably priced hotel. Dated decor and an awful bathroom with dreadful shower from mixer taps. Good parking. Staff are pleasant and helpful. Could do with an update to room. A better bar menu would also be good...though I didn't try the restaurant as it was virtually empty and felt 'dead'.
7 years ago (08-02-2018)
The communal parts of the hotel were lovely. The bar was clean and the breakfast was delicious, but could have been a bit warmer. The room we stayed in was very big but unfortunately dated and not very well cleaned. There was a thick old cobweb in the lower corner of the room by the bedside table. The bathroom was not too cramped but again, dated and unfortunately made it look a bit grubby. Staff were very friendly and helpful. We would stay again as an overnight guest
7 years ago (08-01-2018)
Disgraceful excuse for a hotel. Does not deserve it's 3 star rating. Broken / faulty equipment. After complaining about 1st room, I was moved rooms to one not suitable and told nothing else available. 2nd Room had faults but given hotel was fully booked I had no choice than to stay in this substandard hotel and hotel room. Staff gave differing excuses. I was amazed on checking out that the check out girl said I could have been moved again despite the manager stating on the evening that the 2nd room was the last available as they were fully booked. I do not appreciate being lied to on top of everything else. Avoid this hotel at all costs. I have put in a formal complaint and am interested to see how that is dealt with, if at all?
7 years ago (26-04-2018)
Room heater was noisey. Bed was comfortable. Buffet breakfast. Eggs should be freshly cooked not left on a hotplate.
7 years ago (16-04-2018)
Night Porter was really good. I arrived very late and he was really welcoming. Building work started in another room at 8am and this woke me up.
7 years ago (26-04-2018)
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