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Brittania Leeds Bradford Airport

  1. Leeds
  2. Leeds Airport Shuttles
  3. Leeds Airports

Reviews, get directions and contact details for Brittania Leeds Bradford Airport

Address: Leeds Road Bramhope , Leeds LS16 9JJ, LDS, GB
Phone: 0113 284 3966
State: LDS
City: Leeds
Zip Code: LS16 9JJ

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Reviews
The one star was literally only earned by the afternoon tea, which was delicious. I am however disgusted by the rest of the place. Really unwelcoming reception staff, the booking said we would have towels provided for the pool, we never received any. We went specifically for the afternoon tea and jacuzzi, and when we arrived the jacuzzi was taped off. No warning that facilities were out of use or an offer to rebook. The place is also really dirty!! Pictures of the dirty pool and changing area added
Very basic hotel. Looks good for a cheap stay to get to the airport. People seemed to be having a good time in the bar waiting for flights. There’s gym and swimming available for non guests as well. Again all very basic. The lad on reception was very helpful. Things seemed clean enough just not modern or in some cases in good condition. The pool was ok. Jacuzzi was very nice.
Poor first impression with cars jammed in wherever possible including grass verges. Rooms were tired. Clean enough but mould stains round bath and old blood stain on shower curtain. Parking is £5 per night; free Wi-Fi only in foyer £7 for premium in rooms: incredibly poor phone signal throughout. Breakfast was poor. Instant bad! coffee. Thinnest bread slices I have ever seen. Ingredients felt bulk bought at lowest post price point and was not worth £12.50. I’d drive down to the ring road and go to McDonald’s instead. Gym small but functional £4. I’d return if nothing else available. Best thing about the place is the short walk to the Fox & Hounds pub in Bramhope!
As soon as I walked in I was greeted by the most unhelpful member of staff on check in, she ignored my questions about parking 3 times before finally acknowledging and answering, the room is dated and the whole hotel looked old run down and unloved. We went to the bar to have to wait for 10 minutes for a member of staff to turn up to serve people to be given no apology for the delay and the coldest of greeting with a what can I get you, this place feels so unloved that even the staff don’t want to be here. This is the worst place I have ever had the misfortune to book on my route to the airport for my holiday, I have stayed in a Britannia hotel previously but on this latest experience I will never stay again!
Restaurant not open. Bar menu very limited....pizza, burger, lasagne. Chips. Plate of cheese? Not available. No food after 20.00hrs. Should be 21.00. Chef having a moment? Read other reviews, theres a pattern and not great. Pool shuts early on a Sunday. Hotel tired. Carpets not very clean. Reception staff could do with a lesson in smiling and being welcoming. No. Would not stay again, or recommend.
A very disappointing stay all round. The room was very basic and cold. In need of decoration and attention to detail in the bathroom. Booked dinner, breakfast and fly and stay package. When we went down to dinner told that the restaurant was not open and had to eat in the bar. Poor choice of either Lasagna or margarita pizza for main. They were both very poor quality and not enjoyable. Breakfast was acceptable……just….. Will definitely not stay there again. A very bad start to our holiday.
I rarely complain but feel this necessary . The quality of our first room 116 was a disgrace, dirty, poor finish, tiny, damp smell. We were moved to 227, not much better quality. The lift was broken so had to carry 2 x cases up and downstairs with no offer of help . The final straw was a prebooked meal with a bottle of wine, only to be told only bar food was only available. All for £145, possibly the worst hotel I have stayed in, my work takes me all across the country and have stayed in many. I feel the online selling and photography is out of date and not a true reflection on the hotel. We would have cancelled but could not find any alternative local to the airport at short notice
Slow staff, horrible food staff couldn't tell us what the dessert was because it looked so deformed, constant issues and even after leaving this nightmare of a hotel the issues don't stop. Got a fine for not paying the parking fee. Filled in all that we needed to fill in at the service desk, thanks Britannia! Food & drinks: Our pets are fed better food.
Honestly, the worse worst experience ever. I could give a minus 5 if I could!!! When I was checking in, two ladies were in the reception- one middle eastern with Hijab, another older lady with hoarse voice, they literally didn’t acknowledge my existence whatsoever, I was standing there for a good 60 seconds, they were talking about their own business, I was standing there like “ hello, excuse me, can I check in?” Even if they said: sorry sir give us two seconds, I wouldn’t feel that bad, but they didn’t!!! The Middle East lady had a glance at me but still ignored me, at that point I was honestly losing my patience, really bad vibes already, another good 30 seconds later finally checked me in. Imagine when you go to hotel to check in, receptionists literally ignore you and you standing there like an idiot??? Terrible terrible experience. The room shower head wasn’t working, trying to phone the receptionist, the old lady with husky voice picked up the call, she was really impatient, hanged up my call before I fishies my sentence… did send a maintenance guy called Tom to my room, can’t fault him at all, he was trying to help. But eventually I requested a new room as the shower head couldn’t be fixed. When I was checking out, I asked for parking VAT receipt, the guy from reception said will email me, however, I have not received anything. Terrible again. Really disappointed with my experience. Service was absolutely shocking.
BED BUGS - AVOID AT ALL COSTS We found bed bugs in our first room and we were moved to a second room. We thought we would give that the once over and we found more bed bugs in that one. The lady at the front desk was terribly rude. Totally understand it is not her fault but she was laughing at the situation. When I spoke to her manager, she asked me what I wanted her to do about it as she doesn't even work on reception. We are still chasing a refund although we were told we would get one. You have to pay for parking, for wifi and for pool usage. Disgusting.
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