BP - Crawley

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Address: Ashdown Dr, Crawley RH10 5DU, UK

Phone: 01293 561513

Website

State: West Sussex

City: Crawley

Zip Code: RH10 5DU

opening times

Monday: 6:00 AM – 10:00 PM
Tuesday: 6:00 AM – 10:00 PM
Wednesday: 6:00 AM – 10:00 PM
Thursday: 6:00 AM – 10:00 PM
Friday: 6:00 AM – 10:00 PM
Saturday: 6:00 AM – 10:00 PM
Sunday: 6:00 AM – 10:00 PM

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Reviews

I decided to try the new jet wash today. Unfortunately after queuing for 10 minutes I found out the contactless was not working. Luckily I had brought £20 in cash. I asked the staff to change it into coins and I was begrudgingly given £10 in coins. I asked if that would be enough time and was told it depends how quick I was. I advised them that I would unlikely be fast. Unfortunately I did not manage to do it in time and had to drive away with a dirty car covered in soap. I wish I had driven away at the start.

Good for quick topup patrol or dropping off packages. But shopping isn't - overpriced, loyalty card neither of them, shell or Morrison counts towards it.

The fabulous staff was navigating each car to get quickly to the fuel pump in this fuel shortage time, which made the queue move very quickly. And of course the lovely staff are always well inviting with a smile, very kind and always eager to help. More important for me is the shop inside is always clean and tidy.

I’ve been here many times and I find the staff incredibly rude and unhelpful. Normally in that sort of situation I wouldn’t come back but this petrol station is almost over the road for me and is convenient. When I confronted one of the staff members, I was told his attitude was because he had worked such long hours that day, which is no excuse I work 12 Hr days and don’t talk to people like that. Hopefully this feedback finds the right people to do something about it.

Only ever used this petrol station and usually enjoy my visits because the staff are so lovely, they always tell me to have a good day etc and I leave happy. However, there is one member of staff who is so unbelievably rude he ruins my day! He’s a small short guy who’s never been anything but rude, when I see him there I hope I don’t have him serve me. TodayI was unlucky enough to get him and he rushed to my payment before I had a chance to give him my loyalty card and when I did he tutted, rolled his eyes and muttered something under his breath! This is unacceptable behaviour, and I left feeling angry and upset! He needs to sort his customer skills out before he costs the whole company to lose customers.

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Reviews, get directions and contact details for BP

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