Boundary House Surgery

Reviews, get directions and contact details for Boundary House Surgery

Address: Mount Ln, Bracknell RG12 9PG, UK

Phone: 01344 483900

Website

State: Bracknell Forest

City: Bracknell

Zip Code: RG12 9PG

opening times

Monday: 8:00 AM – 6:30 PM
Tuesday: 8:00 AM – 6:30 PM
Wednesday: 8:00 AM – 6:30 PM
Thursday: 8:00 AM – 6:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: Closed
Sunday: Closed

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Reviews

Absolutely terrible surgery. I only recently joined this practice and I am already changing to another. Two out of the three doctors I have seen have been beyond awful. I have never felt so uncared for and like I am a burden for being there. One of the doctors, the three times I have seen him didn't even bother to examine me and sat silently the ENTIRE time I was there. Didn't even seem like he was fully listening to me when I was telling him my symptoms. I explained I had a high temperature and felt very sick - he didn't even take my temperature. Handed me a prescription without saying a word and only told me what he thought was wrong with me after I asked what he was giving me and why. The doctor I spoke to today, which prompted me to write this review, told me to take up Pilates over the phone when I called about my bad back! They also couldn't offer me an appointment as they're closing at 12 today. Even though 111 advised me I needed to be seen.  I have again contacted 111 and have been advised to go to an urgent care centre as (which I also explained to the bondary house doctor) my pain is excruciating and I can barely walk. 
If you want to feel valued and cared for, I advise you to go elsewhere.

 7 years ago (12-04-2018)

So await a phone call from Docter, they call but on the other line. Docter didn't leave a message and apparently they only phone once and that's it. There policy is call once. 
 What a absolute disgrace, another survey is required I think

 7 years ago (09-05-2018)

If there was an option not to give any star i would do that.  100% no stars.
I had an appointment booked for 8.20 this morning with dr John at Boundary House in Bracknell. As weather conditions are really bad today i was unfortunatelly 5 minutes late. There was not even one person in waiting area, but i was told the doctor won't see me today because i missed my appointment  and i have to reschedule my appointment for DIFFERENT day.  My conversation with receptionist took almost 10 min,during this time there was still nobody in .  i was so dissapointed, i asked if there is any doctor to see me today , and i was still told that no, and i have to reschedule my appointment. 
So if its a patient waiting for appointment for 30 min it's absolutely fine, we can wait. But when i was late, when clearly they were not busy at all, i was asked to leave. I don't understant why i wasn't even asked to wait few min. to see her. I'm so dissapointed. I requested day off at work, just to see a doctor. I'm so ill, i can't wait longer without medication. And i can afford private healthcare every time i want to see a doctor. 
It's ubelieveble how i was treated. 
I even took few  pictures from today, that proves there was noone in gp while i was there.seriously? Not even a small chance to see me today? Not even to ask me to come back later that day?

      
      
      
 7 years ago (19-03-2018)

Recently, had to visit one of the nurses at Boundary House Surgery. I was little nervous before my appointment but, she quickly made me feel at ease and was very friendly. Would definitely recommend this surgery.

 8 years ago (10-11-2017)

Never any appointments. Have to wait excess of 20 mins for them to answer the phone only to be faced with blunt rude receptionists. Terrible surgery

 8 years ago (05-12-2017)

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Boundary House Surgery

Reviews, get directions and contact details for Boundary House Surgery

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