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Reviews, get directions and contact details for Boots

Boots
Address: 31 Coliseum Way, Ellesmere Port CH65 9HD, UK
Phone: 0151 356 4055
State: Cheshire West and Chester
City: Ellesmere Port
Zip Code: CH65 9HD

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
Bad customer service. Staff doesn't know anything how to provide services to the customer. When you would ask the help you woud get the answer :"I don't know". Also there are no any consultan who should sell Estee lauder or Lancome products because they are always having lunch so you can't get service or samples there. I was told by Boots customer service manager that I have to wait for consultant even one hour when they come back from lunch! Whould anybody do that? I don't think so. I went to Debenham and received excellent service from their consultant. So I will never go to that store because it happened every time I visited it. Also Boots customer service manager told me that the Boots breaks the law when they need to provide good service to their customers. In that case I will not use their service in the future because I can not have good service. However there are lots of other company who will provide excellent customer service without breaking the law!
7 years ago (20-01-2018)
Generally very good, only really use the pharmacy but most of the staff are knowledgeable and helpful. Only had the one cock-up with a prescription but they bent over backwards to sort my medication out for me.
7 years ago (30-12-2017)
I am not a big make up shopper and get flustered and stressed out when I have to buy any. So tonight I built my confidence up and walked into boots on the colisium and went straight to the make up counter where I was greated by Petra I would just like to say how very helpful she was and made it a very nice experience buying make up and I left your store with everything I wanted on my list and feeling really good. Credit to Petra she really knows what she is talking about. Thank you very much and I am looking forward to use my makeup for this weekend's wedding 🤗
8 years ago (27-07-2017)
Some staff clearly don't enjoy their job but others are very helpful. However their weighing scales seem to always be broken.
7 years ago (12-10-2017)
Don’t go here often but always quiet when I do go and being a bigger store they always seem to have all I need.
7 years ago (25-09-2017)
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