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Reviews, get directions and contact details for Boots

Boots
Address: 177-185 High Rd, Ilford IG1 1DG, UK
Phone: 020 8553 2116
State: Greater London
City: Ilford
Zip Code: IG1 1DG

opening times

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM


related searches: Boots pharmacy near Me, Tesco Ilford, Boots online, Boots Stratford, Boots customer service, Boots UK, Boots Careers, Boots eye test
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Reviews
Beautiful Store, clean and tidy but very bad service. Staff take ages to respond or dealing with customers. They all running around behind the tills like they are very busy. Customer stay in the queue too long. To wait their turn.
Needed to get a prescription. Quite a long queue with limited staff on the day. However, one member of pharmacy team walked towards the queue asking customers to tell her if we were waiting to collect or put a prescription in. If we responded put a prescription in, she took it to check if items were actually in stock. Really good plan of action to help reduce the waiting time. I was very happy about that strategy.
Absolute pants! We have officially become a third world country when a company like Boots prohibits it’s limited staff from answering the bloody telephone! I have tried to call a few stores for the past half an hour via all the available options and it just keeps ringing before cutting out eventually! Ordered from Amazon, soon Boots will pack up shop and close for good, just a matter of time and probably for the best!
One of the worst retail store ever. Customer service at this particular branch is DEAD. Pharmacy staffs are like numbed statues. Rude, emotionless staff. Customer service at the Till is horrible. No THANK YOU or SMILE or any sort of welcoming feelings.They behave as if they been enslaved to work at this particular Boots. Train your staff or get rid of them. 0/0
Could you clean, the skincare products are full of dust on it, some of them very expensive ones, like a face moisture is £40 but I don’t wanna pay that much when the package is dusty and looks like it’s been there for many years. Also, why you so sad when serving your customers??? No smile, al leat you can fake it
Had an amazing customer experience in the opticians department all thanks to Erica. She was extremely patient and answered all of our questions with great knowledge. Thank you
Just to pick up medication which is already sent by gp is approximately 40 minutes wait. Staffs service is very slow and and there is always huge que. If u need assistant help no one is available to help you. This boots either needs to put more workers in to serve people or has to find other solution such as self service pick up medication.
Rude staff at the pharmacy. Waited for 10 minute had to ask if this was in fact the queue for the pharmacy. Was called over to be ignored and the staff member carried on with her tasks
Although the staff are friendly, the phone is NEVER answered when calling. I get that staff are busy, but boots as a company should look at staffing levels if that's the case. No point offering a service if it doesn't work.
My nominated pharmacy,when we go to pick up some medicine, they always a queue and have to wait hours, very poor customer service, will not recommend to nominate.
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