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Reviews, get directions and contact details for Blakes Corner Store

Blakes Corner Store
"Based in the heart of Hitchin, Blakes Corner is a family run business offering a quality service to the people of our lovely town. Our wide range of food includes fresh meat, vegetables as well as your day to day convenience.Other services we provide:Costa CoffeeDeliverooHermes DeliveryContact: [email protected]"
Address: 99-100 Ickleford Rd, Hitchin SG5 1TL, UK
Phone: 01462 432299
State: Hertfordshire
City: Hitchin
Zip Code: SG5 1TL

opening times

Monday: 6:30 AM – 8:30 PM
Tuesday: 6:30 AM – 8:30 PM
Wednesday: 6:30 AM – 8:30 PM
Thursday: 6:30 AM – 8:30 PM
Friday: 6:30 AM – 8:30 PM
Saturday: 6:30 AM – 8:30 PM
Sunday: 7:15 AM – 4:30 PM

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Reviews
Do not use Blake’s Corner for any returns or pick up of parcels. It will be my last time. Firstly, for collections, on the few times I’ve used them I’ve been told to route through piles of parcels and haven’t had to show proof of ID. Secondly after my experience of returning parcels at approx 17:15 today Wed 4th Jan I will never use their service again, and if they were not privately owned I would be advising the manager to review the CCTV footage. I entered the shop and the manager told me that my parcels were too big. I had 2 medium size boxes. I could see that if they moved around their existing parcels there was plenty of room for at least 5 more medium size boxes. When I stated this the manager told his sales assistant to “just do it, it wasn’t worth the hassle” and the manager then left. The sales assistant turned his back and started swearing as he rearranged the parcels, when he turned back around he continued to be rude, argumentative and confrontational, still unwilling to accept the parcels. At this point I asked why they offered this service if they were so unwilling to provide acceptable customer service for it, nowhere online states there’s any restrictions to height or weight and therefore the service I had received was unacceptable. With a few customers now entering the store he seemed to realise his lack of professionalism and half heartedly said sorry. Please avoid if you can.
Really great shop and well stocked. Friendly staff. Unfortunately the Hermes return printer not working when I called in. I know this is a common problem with Hermes equipment.
Disgraceful. Taking advantage of kids selling prime for 12 quid. Don't bother replying saying you paid a premium, you weren't forced to buy them. Absolute community bloodsucking is all it is.
Rude, didnt even attempt to help me with my parcel after walking with it across town and wouldnt let me speak to his manager after saying the manager is the only person who csn authorise it and he happened to be in the next room doing orders but couldnt even give me one second of his time to help me!
Very disappointed, tried to post a parcel twice from here and both time I have had a rude rejection. First time they claimed they can’t take any more parcels and second time they claimed the parcel was too big even tho it was well within the Hermes specification. I understand the reason why they only want small parcels because they can take more parcels and make more money but it is against Hermes policy. I have posted thousands or parcels from many different drop off location and have never had such useless service. Do not go here!!!!!!
Nice shop but the parcel side of things seems to let them down a bit. I don't understand why they choose to have hermes/EVRi services when they clearly hate when people have to bring in parcels. The owner/manager was verbally angry with the cashier for accepting parcels - when he was just doing his job. Its a shame because the manager clearly saw the situation with the woman before me bringing in a number of parcels, so he could've stepped in rather than having a go at the cashier after the situation happened. Then to make your staff members visibly uncomfortable by being told off in front of other customers isn't nice. Left a bad taste in my mouth and doesn't make me want to return. I'll be actively avoiding sending parcels using EVRi because using your shop always makes me feel like it's too much trouble.
Nice refit, but really let down by their Hermes / Evri offering. The last 3 times I have tried the machine it hasn’t worked and every time the staff have just shrugged their shoulders. The one occasion this year the machine worked, they watched me book it in, print out the label and then told me that they were full and couldn’t take the parcel so I’d have to go to Cambridge Road. Just annoying.
Registered a a Hermes drop of point but do not seem to be able to fulfil thier commitment to this service. I have witnessed them on several occasions turning away customers with small parcels as they have no space. Today my husband carried a larger parcel down to the shop for me a return from an Amazon purchase which had been oaid for, packaged & label printed at home to be told they could not accept it as it was too large . Why on earth are you a drop off point for Hermes????? I have contacted Hermes for answers to these issues.
Absolutely cannot fault this place at all. I’ve been coming here for a number of years and have always been met and welcomed by the most lovely staff. I’ve been reading through some other comments and can honestly say that I am disheartened with the negative reviews left - which in fact are nothing to do directly with Blake’s, but with Hermes!! Regardless, I’ll be continuing my shop and visits here! Great team and great store - definitely worth more than 5 Stars!
This is without doubt the best local shop; have been coming here for years and cannot fault the variety of stock/products, and they have excellent customer service. I needed them to drop off a food parcel to my mother in law a few months ago, when their household had covid, and the team at Blake's were most accommodating. Would highly recommend as the owners and staff are always friendly and engaging.
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