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Reviews, get directions and contact details for Best Western Hilcroft Hotel

Best Western Hilcroft Hotel
Address: East Main Street, Whitburn, Livingston EH47 OJU, UK
Phone: 0844 387 6091
State: West Lothian
City: Livingston
Zip Code: EH47 OJU


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Reviews
This was the first time visiting and having something to eat. We booked a table which is advisable. We had a friendly welcome from the gentleman behind the bar. We got shown to the table quickly and our drinks order was taken. We had been given time to look at the menu before deciding on what we wanted to eat. The food order was taken and we didn't have to wait too long for the food to arrive. We all enjoyed the food, steak pie came with the choice of chips or mash and vegetables. Macaroni comes in an individual dish with salad and fries but you can swap the fries for chips if you want. It was nice but could have been a little hotter. Cheese burger was nice and you can add bacon with it if you require it, it comes with lettuce, side salad and coleslaw but this isn't mentioned on the menu. A coach came in which then made the staff extremely busy. We asked about desserts but ended up not ordering them as we didn't have time to wait. We would have added tea and coffee to this so it was their loss .Apart from that it was a good experience and will be back again at some point.
We stayed here in a honeymoon suite and it was fantastic! The room was beautiful, the whole hotel was. We had a jacuzzi tub, it was great. The place was spotless. Dinner was amazing. Breakfast was decent, not as good, but happy they offered hot, real food and not just some donuts or snacks.nI feel bad that I’ve waited this long to review because I no longer remember the name of the woman who checked us in and out. She seemed young and had red hair if that narrows it down, ha. She was so friendly and in a great mood every time we interacted with her, she seemed genuinely happy to help us.
Spent 5 weeks here for work and always had a pleasant experience. Staff are always very polite and helpful and make you feel welcome. Rooms are good quality and clean.nnWould not hesitate to stay here again.nnMr sutton
Stayed here for one night. Very welcoming receptionist who kindly upgraded me. The room was very warm and comfortable with a decent shower and jacuzzi bath, which unfortunately, didn’t get to use. Dinner was very nice, helped by a lovely barman called Billy. Breakfast the following morning was excellent. Will stay again when in the area.
2 single beds pushed together. Not enough choice on menu. Food was basic. Tasted like microwave meals. Was woken up twice by sirens. The worst stay ever. I should've slept in my car.
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