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Berrylands Cattery & Pet Supplies

  1. Surbiton
  2. Kingston Upon Thames Pet Store

Reviews, get directions and contact details for Berrylands Cattery & Pet Supplies

Berrylands Cattery & Pet Supplies
Address: 112 Alexandra Dr, Surbiton KT5 9AG, UK
Phone: 020 8339 9556
State: Greater London
City: Surbiton
Zip Code: KT5 9AG

opening times

Monday: 9:00 – 10:00 AM, 5:00 – 6:00 PM
Tuesday: 9:00 – 10:00 AM, 5:00 – 6:00 PM
Wednesday: 9:00 – 10:00 AM, 5:00 – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 11:00 AM – 12:00 PM

Update Info

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Reviews
I have been boarding our cat here since moving to the area for ~3 years and have experienced both the old and new owners, both of which have been amazing and I highly recommend! The new owners are family and it really shows when we go to drop/pick-up our cat up as they are happy to see Archie and know him by name We have viewed the Cattery behind the scenes and it is very clean and temperature controlled, ultimately I’ve left a 5 star review as Archie is always very happy when he comes home, which is a stark difference to the first time we put him in another Cattery! We are sadly moving away from the area so Archie won’t be back to visit but thank you so much for looking after him whilst we were on holidays and giving us piece of mind he was in good care!
I recently boarded my beloved cat, Whiskers, at Berrylands Cattery Boarding, and I couldn’t be happier with the experience. From the moment I walked in, I knew my feline friend was in good hands. The cattery is impeccably clean and well-maintained. Whiskers had her own spacious enclosure with a soft bed, toys, and a scratching post. The natural light streaming in through the windows made it feel like a home away from home. What stood out to me was the personalized care Whiskers received. The staff took note of her preferences, whether it was her favorite treats or her preferred playtime activities. It’s evident that they genuinely care about each cat’s well-being. Throughout Whiskers’ stay, I received photo updates via email. Seeing her content and relaxed put my mind at ease. It’s clear that Berrylands goes the extra mile to keep pet parents informed. Thank you and will be using your service again.
Boarded my two shy cats here, and I couldn't be more pleased with the experience! I was initially nervous because my cats are sensitive to strangers and have delicate stomachs, but the team went above and beyond to make sure they were comfortable. They carefully followed my feeding instructions, promptly replied to all my emails, and provided regular updates on how my cats were doing. Their attention to detail and genuine care truly put my mind at ease. A huge thank you for taking such great care of them!
I recently boarded my cat at their cattery for several days, and both our cat and I were pleased with their services... This cat hotel is run by a wonderful family who are responsible, caring, and experienced. I'm delighted with the attention my cat received, and the prices are quite reasonable! I highly recommend this cat hotel and have already booked for the summer holidays – wouldn't want to miss out on their great services!
my cats we're staying with berry lands cattery for 2 weeks i'm so happy with the service they provided for my cats. they are very kind polite and responsible people i really do recommend them and i'll book them again soon
Took my two cats here to stay for a few days. I was very pleased with the service. Would 100% recommend to all cat owners!
Was very nervous leaving my cat Ella, but was put at ease with the lovely service the cattery has provided they go above and beyond and will definitely be bringing my cat here again
I really enjoyed how they took care of my cat whilst i was away and catered to our specific requirements for my cat including medication and food. They care for the cat as their own :
I don’t really recommend this place. My cat clearly hates it. I find it so strange how the cats are just locked up in a big white box the room all day and the only interaction they get is when they’re being fed. I once got the room for my cat with the 'kitty cam' or something like that, and my cat honestly looked so sad.
First time using this cattery. I arrived and was shown the room where my 2 cats would. be kept. It was spacious and has places for a cat to hide and feel at home. Yana held one of the cats and my cat took to her straight away. There was a kitty can installed so it made me happier that I could see my cats when I was away. Whilst away I was sent emails telling me how my cats were doing and any questions I asked was answered promptly. On returning I was happy with how my cats were looked after. The girl who had problems with her eyes was fine as it was evident her eyes was cleaned on a regular basis. Having had problems with various catteries I was anxious but I didn’t need to be as they were well cared for. Our pets are a part of our family and it meant so much that while we were away they were cared for. Thank you both for making my holiday a less stressful one!
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