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Beatties Department Store

  1. Sutton Coldfield
  2. Sutton Coldfield Department Stores

Reviews, get directions and contact details for Beatties Department Store

"We're House of Fraser fondly known by those who love us as 'HoF' and we've been on a mission to provide your heart's desires for more than 150 years. From a humble Drapery Shop in Victorian Glasgow to an internationally inspirational department store, we've come a long way and we're still making history every day. We're so much more than just a house; we're a whole universe full of your favourite things."
Address: The Mall Gracechurch , Sutton Coldfield B72 1PA, XWM, GB
Phone: 0121 355 6123
State: XWM
City: Sutton Coldfield
Zip Code: B72 1PA

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Reviews
Fantastic customer service from Jeanette on the second floor. With no staff in Evans Cycles Jeanette managed to find the shoes I wanted to try on in the stockroom. They didn't fit, as I was leaving the store she ran up to say she had managed to find another size. Very surprised and pleased that a staff member would go to the effort of coming down from the second floor to try and find a customer before they left the store.
Definitely one of the better House of Frasers I've been in. The cafe here makes all the difference. Some really good selections of cakes, sandwiches and soup. Not cheap but worth a visit. Coffee is good. Clean and tidy and staff were friendly.
Good choice of clothing etc, however, be aware that if you purchase anything and you want to return it, you di not get your money back. You will get a voucher. They are supposed to tell you this on the tills , but in my case, I wasn't told this, and the item I bought didn't fit, SO I now have a credit note. I will never buy anything from there again, either for myself or as a gift.
Dan he is around 40 years old as store manager, Terrible service. Manager is rude, Gesticulate and treats customers like dirt makes customers feel completely unwelcome. Has no idea how to talk to people in a civilised manner. Avoid. That’s why is always empty.
Very good variety of products in the men's section. Some good offers and clearance. Be careful what to buy, do your research first because some of the clothes are overpriced. However, you may find really good offers.
Purchased a hot chocolate, cafe and staff very pleasant and in nice surroundings. Downside is other products in the rest of the store are reassuringly expensive!
Love the one in Birmingham love the way it is in there but the on line charging for receiving and returning item is wrong ..£10 all in all for both..
Quality store with designer brands in easy access to the centre of Sutton. Close proximity to train: bus/ car park.
Sutton Branch is 10/10 compared to its Sister Branch in the City. The Staff are more helpful & take pride in making sure you have the correct items at the best prices, rather than just hurry you through the shop that's if your lucky enough to actually find a member of Staff in the City Branch. When one does its like a hour later & one forgets what one went in there for in the first place. Sutton Branch Staff are blooming brilliant they suddenly appear like Mr Ben & always remember your favorite fragrances & brands. I used to enjoy the city Branch but that was in the 80s & 90s.The Spirits section on the lower floor was my most favorite section. But as time goes on the moved it or got rid of it. Pity the Staff went as well... try the Sutton Branch...
I bought my brother a shirt for his birthday and the gentleman shop assistant was so helpful and pleasant. The gents shop floor was very well aranged, spacious, bright and clean. I would definately recommend this shop.
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Beatties Department Store map

Directions to Beatties Department Store with public transportation

Sutton Library 90 meters
6
604
71
76
855
X14
Gracechurch Shopping Centre 110 meters
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6
604
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71
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77A
77S
78
855
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907A
X14
X15
X3
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Sutton Parade 170 meters
77
77S
Trinity Hill 290 meters
77
77A
Manor Hill 300 meters
110
5
66
76
77
77A
77S
907
907A
X3
X4
X5

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