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Reviews, get directions and contact details for Beacon Surgery

Beacon Surgery
Address: Beacon Rd, Crowborough TN6 1AH, UK
Phone: 01892 652233
State: East Sussex
City: Crowborough
Zip Code: TN6 1AH

opening times

Monday: 8:00 AM – 6:30 PM
Tuesday: 8:00 AM – 6:30 PM
Wednesday: 8:00 AM – 6:30 PM
Thursday: 8:00 AM – 6:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: Closed
Sunday: Closed


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Reviews
Fantastic GP surgery. I’ve always had excellent care. Minor illnesses like sinusitis and ear infections are able to be treated by the Nurse Practitioners who have been great and Pharmacists are helping with medication reviews. Dr Pace is a wonderful GP. I know first hand that GP surgeries are under immense pressure, mainly due to inadequate funding for the level of patient needs and demand. The Beacon Surgery manages exceptionally well given the playing field.
Dreadful system for making an appointment. They let you wait on the phone for 45 mins, ie from 8am till 8.45 and when your turn comes they tell you there is no appointment left and to call again the next day. Surely, once they run out of appointments they could leave a recorded message to let people know the situation instead of a robot advising you your place in the queue.
Just moved to Crowborough and wanted to express thanks to the lady on reception today. She was extremely helpful assisting us with the process of signing up with the surgery.
Have always had great experiences at this surgery. Yes, it can be hard to get through in the mornings on the phone, but every surgery I've been registered at has been like that! Regardless of that I've always been able to have either a face-to-face or telephone consultation within 24hr excluding weekends, of course. The doctors are all fantastic, really take the time to listen to you, and I've never had any issues from the receptionists Lynn is a sweetheart! Always makes me laugh and calms down any of my anxieties.
My parents and I are registered at this surgery. Under very stressful circumstances the reception team and secretaries have always helped as much as they can.The HCA’s and Nurses are always kind and caring. Dr Sutton & Dr Ash have been very helpful to me recently and also Dr Betts whom I don’t seem to speak to as much anymore but in the past I have . Dr Pace too has been amazing over the years. Dr Groom has been amazing with my parents, very patient and thorough which is what they need !! Please carry on doing what you are doing, we understand you are under a huge amount of pressure and we appreciate everything- I especially have been demanding of you all since I had my children and your help is so appreciated I wish I could do something back …..we are incredibly lucky to have the nhs … thank you again Lucy Hollebon & Pat And Mike Hockey
This surgery is fantastic. The Doctors are alway very kind, understanding, helpful and caring, and that goes for the Receptionists too. My Doctor, Dr Pace, is a wonderful Doctor and such a kind, lovely man. Thank you so much for helping me in an emergency Dr Pace..it is greatly appreciated!
It's the doctors not a lot to say other than didn't have wait long and staff are very nice
Joined here last summer after moving to the area as this surgery had the highest reviews. I've had 3 interactions and each time the reception staff have demonstrated a lack of organisation and inability to listen and communicate. Twice i was even shouted at! The interaction I had with the doctor was very pleasant but i will be moving my family due to the poor attitude of the front of house team.
Dr Sutton is a excellent caring dr first time I saw her she was amazing and re emotion good to
Dr Pace is incredible, kind and compassionate. Has helped my wife and myself at a very difficult time in our lives. The telephone staff have also been incredible.
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