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Reviews, get directions and contact details for Basildon

Basildon
Address: Basildon SS16 5XY, UK
State: Essex
Zip Code: SS16 5XY

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Reviews
Not a very inviting/welcoming station. The entrance looks old and unloved, it really needs to be refurbished.nnThe attitude of the staff employed to manage the ticket gates also leaves a lot to be desired. They seem to treat everyone with suspicion, even when passengers are able to produce a valid ticket. On more than one occasion I’ve challenged them over their conduct and the way they treat customers.
Never seen such lazy and uninterested staff. No ticket office open and only one machine working. Huge queue at ticket machine. Asked a member of staff for help and they said no and they sat back down and played with their phone
The staff here are very friendly and have a good positive vibe emanating from their presences.
It is 08:00 on the 27th of August 2019.nHuge tickets queues outside the station!!! Why? Not enough ticket machines and staff available. It takes you between 30 to 40 min to purchase your travel ticket!nnAnother day the 14th of October. Two tills open, two machines working, but still waiting for 20 min to buy an expensive ticket!
Run down town due to council overspending on things that don't matter to residents, too much social housing to house people from London and Ilford with homing basildon residents first
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