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Reviews, get directions and contact details for Barclays

"For full details of branch opening hours, including reduced counter hours where applicable, and other service information, please go to 'Barclays Branch Finder'"
Address: 31 Garstang Rd, Preston PR1 1NA, UK
State: Lancashire
City: Preston
Zip Code: PR1 1NA


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Reviews
I came in this morning to pay some money into my works account and was aware of a woman sat near me but not in the queue who seemed to take an instant dislike to either myself or who I was working for and was muttering abuse about me to a member of staff called Sharon I found this absolutely bizarre that Barclays would allow someone like this in their bank who obviously has some sort of issues going on being allowed to verbally abuse customers. The lady who I presume was this Sharon was lovely and polite so not sure what was going on. I’ve tried to ring the bank but can’t get through
Banked with Barclays for over 20 years but recently service has been very poor. Final straw was when I went into my Preston branch to open a child's savings account with my child. Was told you can't open accounts in branch only on video chat via the app. The Bank was empty and she wouldn't even offer to book an appointment. It was video chat or no account! What's the point of a branch if you can't even open an account! Went to Halifax and arranged an appointment in branch with them, so much simpler and far more polite.
Not enough staff to assist, automated machines don't always accept deposits. Too long spent waiting on simple transactions
International student here! DO NOT BOTHER. Wasted so much time trying to open an account at Barclay’s. You have to wait weeks to get an appointment and then when you finally get one, it’s still a giant hassle and they give you the runaround. Walked out of the branch and right across the street to Lloyd’s without an appointment and got my account opened same day.
Phoned beforehand to ask how accessible visiting a branch would be, spoke to Martyn who was wonderful and thoroughly explained how this branch works as by pure coincidence its his branch Popped in and told them what I was visiting for and it was Martyn again! He even remembered me which was lovely Between himself and his colleague Hazel, we managed to find what was best suited for me while being both friendly and efficient Absolutely marvelous experience! Massive thank you to Martyn and Hazel, and the Preston branch for being so accommodating
As a business customer don't bother. Shut all branches in the locality and the business counter only open until 2pm. If you need to speak to someone call 0330...... and wait for over an hour to get no help at all.
Not helpful. Arrogant. Was treated badly. Horrible attitude.
I never write reviews but when I came to barclays last week and met with Danielle whom went above and beyond my customer service expectations, I felt I had to share. Danielle's professional yet you can have a really good chat with her. Unlike most banks you can tell she's genuinely there to help customers to the best of her ability. Needless to say, I am a very happy customer and will stay with this bank for a very long time. Thanks again Danielle!
Unhelpful staff and half of the self service machines out of action. They have ONE very slow counter assistant who idly chats to a customer, ignoring a growing queue, who then logs off after you have been waiting ten minutes, making you wait even longer as the next assistant logs on. PATHETIC. They have ZERO customer service and do not deserve to have customers.
Now it's become a bank of cash machines, and auto-tellers - there is no earthly reason why the upstairs with actual humans could not be gated, and open 9-5 and the downstairs open 7 till 11 or even 24 hours, with 'Bank Card' swipe access. If online banking is 24 hours and i want to dposit cheques at 3am then that should be possible.
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