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Reviews, get directions and contact details for Barclays Bank

"For full details of branch opening hours, including reduced counter hours where applicable, and other service information, please go to 'Barclays Branch Finder'"
Address: 114 High St, Twickenham, Teddington TW2 7LW, UK
Phone: 0345 734 5345
State: Greater London
City: Teddington
Zip Code: TW2 7LW


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Reviews
Workers are nice but what’s the point in no counter service over the weekend when I need to pay cash into a business account and can only do this of a weekend
The staffs are so helpful. I can exchange the old banknote to new one without any accounts in this bank. So I decide to open the account is this bank later.
I just received amazing help from Fiona who really thinks for me and helps me solve my problem! She is genuinely customer focused and put customers first!
Over 30 minutes wait with one person only in the counter services and limited opening times… I’ll be looking to change bank as this is really not a way to handle customers.
Machines will not accept cheques, one customer service advisor and one person on counter for 10+ people. Low staffing and an app that will not scan cheques. Very poor service.
Worst bank experience in my life. Manager was rude and useless. Waited for appointment for a month to get nothing. Never again.
Absolute joke of a branch. Terrible customer service. Banked with Barclays for over 15 years. Spent 20 minutes on the phone through the app to be told they can't book an appointment at the branch to open a joint account but just to turn up. Turn up and say I can't just turn up without an appointment. Can't book an appointment online. Working in the 90's still asking me to hand write my details and leave them with to open an account. Several visits several hurdles always something else.
Worst branch and bank ,my wife asked for the last three months statement and waiting for more than half an hour they didn’t know how to do it, and they were making mistakes every time, and she left without the bank statement.
Just visited at 2:20 - no counter service available and no one available to see me despite the branch being open for another 2 hours. Told to “come back earlier in the morning” - easier said than done when you work shifts. Really poor service. Currently sitting in NatWest and they have ample staff to meet customer needs.
Came here as needed to get a signature officially added to open a currency account. Told over the phone that I didn't need an appointment an just needed to pop into a local branch. Had to come with a 3 months baby with me as I am the main carer. When I arrived I have clearly said that I just need to add a signature. Despite all kept me waiting for 2 hours to sign a form that took 1 minute. Very unpleasant experience.
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