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Asda Washington Superstore

  1. Washington
  2. Tyne And Wear Bank
  3. Tyne And Wear Atm

Reviews, get directions and contact details for Asda Washington Superstore

Asda Washington Superstore
Address: The Galleries, Washington NE38 7NF, UK
Phone: 0191 416 3838
State: Tyne and Wear
City: Washington
Zip Code: NE38 7NF

opening times

Monday: 8:00 AM – 12:00 AM
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: 12:00 AM – 10:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews
Haven't been here for years since working in Washington and pleasantly surprised. Good range of food and drink at reasonable prices and bought some Christmas pressies in the clothing department. Not many actual cashiers as encouraging you to self check out which I don't mind but my aunt did!
Frankly, this place is the stuff of nightmares, and I say that as a Washington resident and regular shopper. Their stock control is appalling; can't remember ever getting everything I needed in one shop. Luckily, there is a Sainsburys within a couple of minutes walk to top up on the things that are inevitably out of stock.nnThis was also one of, if not the first store to apparently disregard all.of the COVID-19 precautions. Whilst Sainsbury's still monitor numbers of shoppers and restrict access, this seems to be a free for all with no restrictions or any effort in regard to social distancing, not that the patrons ever followed the one way system anyway even at the peak.nnPrice wise, they are still OK, but I've now switched to click and collect and the stress of being in store in the current climate is too much. This service is great except the aforementioned poor stock control meaning regular returns of substituted items that aren't welcome.nnI'd suggest avoiding the in store experience unless unavoidable. I hugely admire the staff who have to deal with the walking dead customers and made worse by appalling stock availability. If you are nervous about coronavirus, dont even think about visiting.nnTo summarise, I think this remains the best value:quality supermarket but not sure its worth the hassle... Wouldn't come anywhere near the place if it wasnt on my doorstep...nnStaff are great though and will do anything they can to help, just a shame they are hindered by appalling protocols and lack of stock availability.nnUpdate July 23: I still stand by all of the above. If anything stock control is worse. They also seem to be becoming a limited range store with more and more products on their website but not on shelves. If you want to go to Asda and you can, go to Boldon instead.nnUpdate Oct 23. Was speaking to staff member today who confirmed a number of products aren't stocked here and are only at 'larger stores'. Whilst this branch may not be on the same scale as Boldon or the Metrocentre, it certainly can't be described as small so I find this surprising.
It would be great if shopping baskets were put at all entrances to the store. Also there are always delivery carts blocking the aisles and it's difficult to get to products.
water leak above pizza counter 2/11/2023 leaking in to the pizza toppings , told store assistant , she was not bothered one bit. She was so lazy and laid back she didn’t care at allnnReported to customer service another staff member who didn’t care neither , more bothered on slopping on her chewing gum whist talking.nnPhoned and made a complaint and contacted head office to make complaint .nnAbsolutely disgusting contaminated food , which would make you sick .nnEven proceed to make pizza with out care in the world
To put it straight, I ordered a click and collect to be ready by 2 o clock. It is not at all acceptable that I was waiting another 40 minutes for my order! I do not at all plan on using this click and collect again as it is a waste of my time.
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