Asda Thornaby Superstore

Well first and last time Ordered breakfast and specifically asked for it on a plate plenty of them stacked up on counter as other people appeared to be getting it in polystyrene trays. Food arrived eventually items slopped on top of each other in a a polystyrene tray with contents missing ash brown I never complain but this I wouldn’t feed to my dog visually disgusting taste was no better either for the price I was shocked

Dirty environment, greasy smears all over, coffee machines a mess. Staff have a bad attitude and are slower than snails. No condiments available with a meal purchase, all must be purchased separately. Nothing states this at point of purchase so had to re queue for ketchup! And by the time I got to the till for sauce, my food was almost cold. Shocking service.

Lots of different products. Small cafe. Lady's,Gents and Children's clothes. Full range of foods, vegetables fresh breads from in store bakery. Lots of other things get in store to check and buy.

Lots of variety and the reduced section is always well stocked. Good place to get your weekly or monthly shop and to pick up a treat for yourself too!

Not enough people working on tills instead keep getting asked by staff "do you want to use the self checkout?" Answer.... No ! That's why I'm standing in the long queue. If you want to be helpful.... put more people on the 8 closed tills !!! After Tashas response of taking customer service seriously.... just returned from asda for the last time, 2 people working on the tills and massive queues. Looks like I'll be shopping elsewhere in the future

Very poor service in collection point every time I come here I need to wait for minimum 20 minutes i don’t know why ? One of the ASDA employe will come and ask the name after that he don’t appear we need to knock the back door after waiting for 30 minutes no one answers the call if we call very very poor service I never seen any ASDA collection point I won’t remember the order number because I have cancel the order after waiting long time if possible try to delivery our item on time in collection point or else if you don’t want to make business please shut down your systems like Uber eats etc thanks don’t eats our time

To many idioys and gangs hanging around snd to many kids running around in store puts u off shopping in there the guards arr just sat there doing nout when there sat running in and out of the shops and gangs on bikes out the front and people looming at them shaking there head puts u ogf wanting to go into asda and now there limmiting things again to 3 per custmer when people need to bulk by to save money when asda should have orderd the right amount of stock in advance they new this would happen they can get xmas stock in but yet dont limit that hmmmmm says it all

Really good supermarket with a good range and selection - a good size store, but not too big. Great for disabled access, with easy parking underneath the store and a lift that takes you straight into the entrance. My only criticism is their Free From range seems very popular and lines are often out of stock - we have to go back a few times to get something, then we buy several at once to "stock up". Otherwise, a great supermarket with a very good clothing and homeware section too. There is also a small pharmacy and an Asda opticians.

Went into the cafe, it was shocking, more like a kids play area, kids running all over and the staff did nothing, WILL NOT BE GOING BACK

This store stands out for victimising a local care worker as staff didn't like the way he shopped. It's in all the national and regional papers. Why not try shopping at Aldi and Lidl and give the stuck up staff at Asda an empty store. They will be sorry when there are redundancies.