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Reviews, get directions and contact details for Asda Stoke Park Superstore

Asda Stoke Park Superstore
"Asda Stoke Park Superstore is part of the Asda group; one of Britain’s leading grocery retailers. Asda offers great prices and quality products helping customers save money & live better. Visit us in-store and get groceries delivered to anywhere in the UK, or collect from your local store or petrol station at a convenient time for you."
Address: Stoke Park Dr, Ipswich IP2 9EG, UK
Phone: 01473 556000
State: Suffolk
City: Ipswich
Zip Code: IP2 9EG

opening times

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 10:00 PM
Friday: 7:00 AM – 10:00 PM
Saturday: 7:00 AM – 9:00 PM
Sunday: 10:00 AM – 4:00 PM

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Reviews
Used click and collect, the collecter didn't put in Sudafed so questioned it and he said oh there wasn't any, right ok so if I check in the shop there won't be any there he said no. I went in the shop there were 5 packets on the shelve. Got home and noticed there were 2 items missing that I've had to ask for a refund- this isn't the first time it's happened with that same collector. He doesn't bother to check the items and skips though the orders. His excuse was about the Sudafed when I asked there might have been some put out since I asked when did he check he said an hour ago - that's odd as I rang when to let them know I have arrived for collection he said I'm still packing your items as behind on time this was at 5:15, my collection time was 5-5:30 and I arrived at 5 items came out at 5:25. So don't lie to me as well as skip past half of the items ordered.
Ash is alright. When they have something online you go to the store to buy it and you have to buy it online. Beautiful! Let down after I went there to buy some alcohol. They shouldn't advertise it online if you can't buy in the shop for the same price
Click and collect used to convenient and a good service- now the staff are just ignorant and lazy! Did an order and got a notification saying x3 items have no been available I stock not even offered an alternative got the message about 5 mins before I pulled up so thought I'd go in and check- guess what took me 2 mins to find all items that the collector couldn't be bothered to find stating they're out of stock, not interested in the excuse of they might have restocked the items by the time they did click and collect, which is rubbish as it was minutes apart and conveniently only my 3 items suddenly re appeared. Then after that, notified I was ready and click and collect it was 15 mins siting there waiting! So the whole quick convenience of it all ended up taking about and extra half an hour of my time - which I didn't have hence why I needed click and collect
I must bring to your attention what I consider a serious health and safety issue. I had taken my shopping basket to the till and had half loaded it onto the conveyor to be scanned by the member of staff. The previous customer had paid and was finishing packing her trolley. The entire time this was happening and whilst waiting, the member of staff had two fingers inside her wide open mouth and was using her long painted fingernails to try and dislodge something obviously stuck in her back teeth. She was doing this for at least a solid minute. I was absolutely disgusted thinking she was about to then handle all of my shopping which was largely for my children!. I began to try and quickly put all my shopping back into my basket so she couldn't touch any of it but I wasn't able to in time and she began scanning it. I was very close to having quite an angry outburst to be honest. However, I had my daughter with me. So I had to take it home and thoroughly disinfect every surface of all the packaging. Then I ended up throwing away a bunch of items I'd purchased anyway as they had porous packaging or for example the butter which isn't entirely sealed because it just turned my stomach to think of this ladies mouth contents and germs having possibly reached a spot I couldn't disinfect. This surely cannot be tolerated in a food orientated environment. The member of staff didn't wipe her fingers on a tissue or even on her clothes. Meaning her saliva and germs were transferred onto my purchases, all across the till station and buttons etc. I'm just stunned. How disgustingly unsafe and unhygienic! People are only dying of covid!.
good, staff are helpful, and I always get what I need in there The toilets smell and so i avoid using them. They really need to do something about those toilets
Why is there no small trolleys or only about three or four not everyone wants big trolleys especially the older people
I used to shop here probably 2/3 times a month & loved it until the crazy stuff happened last yr!! since then I shopped closer to home but on sat I thought I would go back wow big mistake it looked grubby was very poorly stocked & the girl on the checkout must have come from aldi not sure what's going on there but u need to sort it out .... very disappointed
Don't use Asda on Justeat app.Ordered twice and both times missing items . Disgusting service absolutely shocking!!!
I would like to thank the wonderful staff who took care of my mother when she had a fall today. They never her left side until the Ambulance and myself arrived. Thank you soo much x
This is a nice suburban branch with clothes and other non-food products, making a good range. It only lacks a cafe, which the larger stores have.
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Directions to Asda Stoke Park Superstore with public transportation


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