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Reviews, get directions and contact details for Asda Dunstable Superstore

Asda Dunstable Superstore
"Asda Dunstable Superstore is part of the Asda group; one of Britain’s leading grocery retailers. Asda offers great prices and quality products helping customers save money & live better. Visit us in-store and get groceries delivered to anywhere in the UK, or collect from your local store or petrol station at a convenient time for you."
Address: Court Drive, Dunstable LU5 4JD, UK
Phone: 01582 697000
State: Central Bedfordshire
City: Dunstable
Zip Code: LU5 4JD

opening times

Monday: 7:00 AM – 11:00 PM
Tuesday: 7:00 AM – 11:00 PM
Wednesday: 7:00 AM – 11:00 PM
Thursday: 7:00 AM – 11:00 PM
Friday: 7:00 AM – 11:00 PM
Saturday: 7:00 AM – 10:00 PM
Sunday: 10:00 AM – 4:00 PM


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Reviews
It's an OK shop, but there's always problems with the self scanners. They never recognise if you use your own bag so you end up dumping your goods on the side and packing after paying which slows the whole process and rather defeats the object! Used this store for click and collect once and wasn't impressed that fresh produce selected for me had a use by date of the same day or next day - something to be aware of.
Wish I could give 0 stars. Just had a call to say my online shopping has been cancelled again due to no driver. This happens all the time. At least this time they bothered to call me as they usually don't and I end up waiting hours for it. On the rare occasion that they do deliver, there are always between 10 and 20 substitutions. This store obviously can't keep up with the demand for home delivery so should stop wasting people's time and letting them spend ages doing an online order which will never be delivered.
Visited yesterday from Aylesbury and went in to get some shopping. Quite a big shop with lots of items!
I ordered some baby milk online through the express delivery. I ordered stage 2 aptamil advance £17.50 you sent me stage 3. I couldn’t send back with driver so I took the milk back to the store. The lady at customer services said she couldn’t refund me but some one would later in the day If I left all my contact details and order number. So I did trusting they would refund me. This happened on Friday 25th. I’ve had no refund. And no baby milk! I contacted the customer services online who said they would sort out my refund and I’ve had a email from them today to say it’s rejected. So again I’m left without refund or milk! Appalling.
Happy friendly staff, however your click and collect service let's you down. Every time I do a click and collect I'm always waiting for 20 minutes or more for someone to come out with my shopping. I check in on the app but that never seems to work. Very frustrating
I met an elderly lady in the car park, feeling unwell. Upon returning to the store Fletcher, on the security desk, found her a seat & called an ambulance. A helpful & caring attitude was demonstrated by the Asda staff who helped. Top marks to all.
Lots of parking and large store with lots of products. Don't always have everything in stock but having food, homeward, some technology, and clothing all in the same place is useful.
I go into asda every morning at 7am to get my lunch and cigarettes went in this morning and yet again the kisok was closed but 2 members of staff standing there I asked if they was serving and if it was open but apparently they don't open till 8am but every other time I been at 7am I've had to wait but been served. The customer service was Dyer and the security guard Is so rude then when I made a point I was told they not going to serve me and I'm band from the store so I've called head office let's see if anything happens but doubt itvas the company is run likeva circus especially the dunstable store.
On appearance looks like it needs a good clean along with some of their staff. I try very hard not to use asda as they hardly have anything on the shelves plus the sell by dates are terrible. Always go to Aldi or Sainsburys. Sorry Asda you use to be good but have just gone down hill over the last 5 to 10 years.
Saturday afternoon visit. Not enough trolleys, had to go searching for one. Only 2 staff members to cover the scan and go, trolley self check out and basket self check out.
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