Arthur Knight Shoes

Reviews, get directions and contact details for Arthur Knight Shoes

"Online shoe store offering designer mens & ladies shoes including Jeffery West, Barbour Shoes, Panama Jack Boots, Tommy Hilfiger and more. Showroom by appointment only."

Address: 3 Carousel Way, Northampton NN3 9HG, UK

Phone: 01604 452191

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State: Northamptonshire

City: Northampton

Zip Code: NN3 9HG

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Reviews

Brought some Barbour Monty slippers from Arthur Knight, they were extremely comfortable but I ordered the wrong size I am either a 9 or 10 depending on the shoe, or in this case slipper! I asked AK if I could possibly change them and this was sorted within a couple of days with no fuss! Great customer service and ill be going back when wedding season is upon us!

Avoid this shop or lose your money, like all the other people who’ve left reviews I sent a pair of shoes back recorded delivery and they never refunded me for them. You can’t contact them by any means so there’s no way to get your money back, I have now contacted trading standards in Northampton and referred this and all the other peoples complaints to them

Please don’t use this company, I have had the same experience as other people, but unfortunately I had not read the reviews. I have returned my boots over a month ago because they didn’t fit, sent via Royal Mail tracked at my own expense, I can see they have been delivered but yet no contact from this company and no refund. No-one answers the phone and no-one replies to emails. I don’t know how they are still trading!!!

Avoid at all costs. I returned a pair of boots on 3rd December the store signed for the delivery and it’s now 30th December and still no refund. The store doesn’t answer the phone and doesn’t respond to Facebook messenger or answer emails. Do not trust this store.

Excellent fast delivery. Have used this company before and will do so again.

I Ordered the shoes on Sunday and they were delivered on Tuesday morning. The shoes were exactly as advertised and were a competitive price . I am very pleased with the service and the goods supplied. Well done to  all the staff at Arthur knight shoes Northampton . I would definitely recommend this company

I placed an order for a pair of John White Lucan Tan Brogues with Arthur Knight and they were promptly dispatched.  Unfortunately they were the wrong size as seem to be most things I buy online so I returned them in hope of an exchange accompanied with an email and note in the box. The replacement shoes were dispatched to me the same day they received the original pair back at the shop.  I see a few reviews on this thread slating DHL as a delivery company which seem to be misplaced and should obviously be reviews on DHL's review thread - not this one.  I found the customer service to be nothing short of exemplary throughout the entire exchange process and would not hesitate in recommended Arthur Knight shoes to you.

Fantastic company, the customer service is brilliant. Would highly recommend. I bought some Tommy Hilfiger boots which were too big, they exchanged and shipped the smaller size. The postage was so fast that I received them sooner than I thought I would. I sadly had to return the smaller size as they were too small and have already been refunded within a matter of days. Can’t speak highly enough of them and will be shopping with them again. The customer service team on the telephone were really friendly and helpful.

I bought two pairs of dress shoes and have been absolutely delighted with the service I received. I initially ordered a pair which ended up being slightly too big, so I returned it for a half size down and it is perfect. All emails have always been answered promptly and politely. Their delivery via DPD is absolutely phenomenal; The fastest I've ever experienced. Highly recommended.

Being a disciple of Jeffery West shoes I will buy no other brand I was delighted to see a pair of Brogues from Jeffery West that were not offered on the Jeffery West site so therefore unique to Arthur Knight. The other thing is the free next/48 hr delivery with DHL. I'm so glad I have found this company and will buy from again soon I have also mentioned the company on the Jeffery West Rogues Facebook group too, and have I've had a few compliments on the shoes as well.

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Reviews, get directions and contact details for Arthur Knight Shoes

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