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Armishaw Removals & Storage

  1. Camberley
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Reviews, get directions and contact details for Armishaw Removals & Storage

"The South West's leading removals service covering removals and storage across the UK and Europe. We're proud to lead the way in offering more environmentally friendly relocations. Contact our friendly team for a free quote today."
Address: 14 Admiralty Way, Camberley GU15 3DT, UK
Phone: 01483 233800
State: Surrey
City: Camberley
Zip Code: GU15 3DT

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Reviews
Like lots of reviews on here, main complaint is rude central office staff, with absolutely no idea on customer service. 1 container was late, and when it did arrive, the Fridge was damaged several external dents on arrival, though a claim was eventually sorted. In 2022, these companies are increasingly becoming like dinosaurs as the power of the consumer review catches up with them. I would strongly recommend not using a removals company for storage as well, as it makes it difficult to negotiate on delivery date issues, when they are holding your stuff. Here is an copy-paste response from an email when i advised i would be leaving a poor review; “If any part of any review you might place is libellous I will pass your file to our legal department with a view to seeking damages”. Not a pleasant way to speak to a customer who had already paid thousands of pounds for removals and storage services. Not a 1-star review, as the removals teams on the ground were absolutely fine, and quite helpful.
There is nothing wrong with this company. They did a perfectly average job however given the very high price i was expecting something close to a rolls Royce service instead of the ford fiesta one we got despite the great effort of the men who were sent there on the two days who worked hard. However, the service is no different to a bog standard removal company and certainly doesn't merit the 35-40% premium price. Its not an upmarket company providing a premium service at all, despite the price. A few things: - Don't be taken in by the 'we undertake removals for the Ministry of Defence' - Once the deposit is paid the service dramatically changes didnt even have a confirmation a week or a day before the first moving day - Don't be take in by the sales chap who comes to quote with the mobile printer and the 'we employ all our staff' if your move is over more than one day dont count on getting the same people on all days - their removal team dont even know until the night before where the company will send them - Whatever you agree with the sales chap on the details of the move he wont spend anytime after the deposit is paid with the actual removal team who turn up we had agreed for them to turn up in one type of vehicle so items could be moved from the rear of the house on the driveway and they turned up in a different type which meant it wouldn't fit on the drive - they just got lucky finding an on road parking space as we had not secured a parking restriction permit; we had agreed to dismantle eg trampoline and the removal team said "we never do that" to be fair to the team they did try and help - Don't expect things to be packed carefully - nothing wrong with the service but it was bog standard with all sorts of mixed items thrown into random boxes with quite a few things missing, plants put in boxes, things not marked properly, some limited damage to furniture etc - because they are based in the south west of England unless you live there you're effectively paying for them to come to you and it means the removal men wont get to you until after 9am. They are not national but SW - a week later when tone of their chaps came to take back some of the flattened removal boxes, upon my request, he turned up 1.5hrs late, no apology, no call, no explanation and he turned up in a range rover in a tracksuit so he clearly wasn't at another appointment hence 1.5hrs late. As i said nothing wrong with the company, but just a bog standard removal company and not worth the premium Pickford like price.
Really bad! they underestimate our belonging and couldn't fit all of them on the van, they said there were more items than they had seen and said we didn't check there item list and we should have updated it, however how can a person possibly itemise every item, we trusted that the man estimating would know what he was doing after checking each room and cupboards etc. we had since then thrown a skip load of items way so there were less. He quoted a price and we paid our deposit in good faith, later we decided to go for full pack, we also asked for more boxes but they said why bark when you have a dog. Only 2 guys came to pack the whole house the day before and finish the day after and move, we had done quite a bit of packing prior ourselves and dismantling beds how they would have coped if we had not done this, well obviously they didn't, our belongings we hurriedly packed in a shambolic way. And no reassembling of beds either. We moved to Wales form Surrey on route I get a call from my estate agent saying there were still loads of our belongings not collected, I called Armishaws and told them they then collected them, they are now not giving us our belongings until we pay another £1775 on top of what we have paid, the staff have been aggressive and rude when we called and on email putting the fault completely on us and said we are lucky they didn't charge more! Our belongings are now being held to ransom unless we pay this money! Do yourself a favour use another company!!!!Service: Moving-related packing
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