Argos Billingham

Reviews, get directions and contact details for Argos Billingham

Address: 73 Queensway Shopping Centre, Stockton-on-Tees, Billingham TS23 2LU, UK

Phone: 0345 165 7352

Website

State: Stockton-on-Tees

City: Billingham

Zip Code: TS23 2LU

opening times

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 8:30 AM – 6:00 PM
Sunday: 10:00 AM – 4:00 PM

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Reviews

I visited the Argos store in billingham yesterday and, unfortunately, had a very disappointing experience with their customer service. From the moment I approached the counter, I felt ignored and undervalued as a customer.nnThe staff member attending to me was more engaged in a personal conversation with her colleague than in helping me. I had to wait there until she finished talked with her colleagues. It was clear that customer service was not her priority at that moment, which left me feeling frustrated and disrespected.nnAs a customer, I expect to be treated with basic respect and attentiveness, especially when visiting a reputed retailer like Argos. This experience has made me reconsider visiting this particular branch again.

Came today to return a gaming chair that was too lownAfter putting the stand on we could not get it off so we're unable to put it correctly in the boxnWas then told by management Pauline that we could not have a refund as it is used condition! Explained it was not used just set up and not appropriate she then stated the once this had been assembled you could not return itnDoes not mention this in the description after going round in circles and finding proof that it is ment to come back apart she shot the packaging to one side and issued the entitled refundnWas just very rude and arrogant from the moment we walked in

Argos has changed much, but it's useful for picking up items ordered as it is adjacent to the shopping centre's car park

Im not sure which lady i spoke to, but within 5 minutes of explaining about a faulty item and how i was treat at the Middlesborough sainsburys location, she not only booked a collection for the faulty item but also issued the refund.nNot to mention she was very kind and understanding throughout the phone call.nnIf you are going to use Argos's services, i highly advise using this location over the middlesbrough sainsburys one as the staff at this location actually help you and speak to you like another human.nnGreat customer service.

Large store with helpful staff. Locate near carpark for transportation of larger  items.

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Reviews, get directions and contact details for Argos Billingham

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