RS Industrial Services

About

Industrial Trade Suppliers.
Cranes & Lifting Specialists.
Accredited Training Centre.

Story

We’re the engineering company that goes one step further.

We’re not your usual trade supplier.

Here at RSIS, we provide hardware, tools, cranes, lifting equipment and training to clients from across the North East and the rest of the UK.

But what makes us different is that we also offer one of the friendliest approaches in the business, an unrivalled commitment to great customer service, and a dedication to always going one step further when it comes to helping you solve your engineering and lifting problems.


We put our customers first.

Whatever you need from us, you can rest assured that it comes with the very best possible customer service. In fact, our success and growth are down to the way we work with our customers and clients, and we focus on building the kind of long lasting relationships that will keep you coming back time after time.


We’re committed to quality.

Quality runs throughout everything we do - from the 40,000 products we sell via our trade counter, right through to the bespoke training we offer on site. For example, we’ve been awarded ISO 9001 : 2000 certification for our quality management system, we’re members of the LEEA, we’ve been accredited by the RTITB, and our training courses are fully IPAF certified.


We deliver value for money

Reliability and quality often come at a price - but here, that price is lower than you might think. We make sure that all of our services are cost-effective and that all of our products offer great value for money. And because we’re a key member of the THS buying group, we can pass an even wider range of fantastic savings on to you.


...and there isn’t another company in the UK who can do what we do

Our greatest single asset isn’t our huge range of trade counter products. It’s not our crane sales and supply business. It isn’t our commitment to customer service. And it’s not our friendly approach and great working environment.

It’s our ability to combine them all into one unique service that really helps us stand out. No other company in the UK takes that same extra step as we do to combine huge ranges of products and services with a can-do attitude to delivering the kind of solutions that go far beyond your requirements.

So whatever you need, get in touch - the chances are that we can help.

Mission

How we stepped up our company

We began in 2001 as RS Cranes & Material Handling Ltd with the aim of delivering a reliable, cost-effective and high quality overhead crane maintenance service, together with supplying and repairing a range of lifting equipment.

Ultimately, we wanted to create a nationwide network of customers, while building - and growing - a business with quality, service and value for money at its core.

Today, we have contracts with a huge range of customers and clients, from multinational organisations down to tiny local businesses. And we cover everything from workshop lifting equipment inspections, to large scale crane maintenance, repair and refurbishment, 24/7 emergency breakdown response, and industry-standard training for your people.

But while our client list has changed significantly, the real reason for our growth is that our principles have remained the same: we still deliver exactly the same quality, service and value as we did back in 2001.


Where we are

Billingham - In 2006, we moved to our current location in Billingham - a 4 acre site with 3 units providing a total of around 80,000 square feet. It’s situated just off the A19 and A66, and is the perfect base from which to grow our business and deliver our services to customers across the UK.

Gateshead - In 2012, we’ll be extending our trade counter services to even more customers in the North East with a brand new shop on the busy Team Valley Trading Estate in Gateshead.

Products

As well as the crane division we also have an engineering supply shop on the site supplying everything from tools, work wear, Personal Protection Equipment to janitorial products and a training centre.