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Reviews, get directions and contact details for Alton Cars Ltd

Alton Cars Ltd
"Welcome to Alton Cars, one of UK’s largest networks of vehicle repair centres. We’re a multi-award winning group committed to providing first class vehicle repairs & customer service. All our repair centres hold a coveted BSi kitemark, along with industry leading insurer & manufacturer approvals. We’re proud of our reputation for being a professional & friendly repair group, so if you’re searching for a well-respected vehicle repairer that you can trust, you’ve found them."
Address: Blenheim Rd, Ashbourne DE6 1HA, UK
Phone: 01335 342808
State: Derbyshire
City: Ashbourne
Zip Code: DE6 1HA

opening times

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed


related searches: alton cars west yorkshire, alton york
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Reviews
AVOID AT ALL COSTSnnI experienced day for day slip to the completion date for over 2 weeks, despite being booked in at the convenience of the garage, and following an estimate assessment that was completed ahead of this.nnThe damage was a very minor scuff to the bumper that just required a very minor respray.nnWhen I finally arrived to collect the car which has supposed to have completed QC checks, the parking cameras had been fitted incorrectly and the wrong way around such that the road and sky were inverted.nnExtremely poor experience with consistent let down on completion date moving back a day every day, and then to have such a routine refit of parking cameras done incorrectly completely removed what little confidence was remaining in the repairs carried out.nnI then had to wait whilst the car went back into the shop to resolve the incorrect parking camera refit, having already waited 16 days for my car. Extremely frustrating very and poor quality. It begs the question on the QC process and the competency of the mechanics.
Amazing staff and customer service, I've been to a lot of garages in the past and Alton by far has the best people!nThe whole team is top tier and made a stressful moment a lot less stressful, so thank you all so much! 4263
Sarah at Alton was brilliant; friendly, efficient and with good communication, keeping us fully updated. Alton provided a nearly new courtesy car which was much appreciated. The repair looks good, and we were very impressed by the overall service provided by Alton Cars, and would have no hesitation in recommending them. 2570
I had to drop into reception because I'd left something in my vehicle and I thought what a great bunch of people that work here. The ladies were really friendly in reception and then the gents who helped me to my vehicle we're also really pleasant, I left thinking what a nice experience and also felt like my van was in good hands. My van has been dropped back off to me today and the repairs that have been carried out are second to none, really happy. I swear you've cleaned it too so thank you so much Alton cars, I will definitely recommend you ...just wish you were nearer to me, so I could use you more often. Take care 1551
10/10. If I could give more than five stars I would. A huge thank you to Alton Cars for everything they have done. This team is invaluable and have gone above and beyond for me. I am forever thankful for all the hard work everyone has done! Please give my thanks to everyone involved. Truly the best repair service ever. They are caring, convenient and accommodating.nnA special mention to the following individuals.nnTo Martin, thank you for putting my mind at ease. I appreciate the regular updates through the entire process which included photos and detailed information of what stage my car was at. He is exceptionally knowledgeable, attentive and kind hearted. He always answered calls and emails with no delay.nnTo Neil, I can’t thank you enough for all your hard work and commitment. I am extremely grateful for you driving out of your way and delivery radius on your day off to return my car to my home address. You are a superstar!nnFinally Sarah, thank you for all your compassion, sympathy and helpfulness. Your kindness does not go unnoticed. You are always quick and helpful with payments and organising receipts to be returned to my vehicle.nnI appreciate Alton Cars for the quick process of under three weeks for my vehicle to be repaired. I wish you all the success for the future!
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Directions to Alton Cars Ltd with public transportation


Harlow Way 280 meters
SWI
Snipesmoor Lane 410 meters
SWI
Beech Drive 470 meters
SWI

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