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AC Aquatics

  1. Rowlands Gill
  2. Consett Aquarium

Reviews, get directions and contact details for AC Aquatics

AC Aquatics
Address: Unit 2 High Spen Ind Estate, High Spen, Rowlands Gill NE39 2EH, UK
Phone: 01207 549015
State: Tyne and Wear
City: Rowlands Gill
Zip Code: NE39 2EH

opening times

Monday: 9:00 AM – 4:30 PM
Tuesday: 9:00 AM – 4:30 PM
Wednesday: 9:00 AM – 4:30 PM
Thursday: 9:00 AM – 4:30 PM
Friday: 9:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

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Reviews
Quality service very accommodating:)
9 years ago (09-02-2018)
I run an aquatics shop based in the north east and Ac aquatics builds many many aquariums for us. I find build quality and price second to none, cabinets are probably the best in the U.K. With a very high quality finish. Ac aquatics have built some fantastic aquariums around the country I wouldn't go anywhere else Keep up the good work.
11 years ago (08-01-2016)
Fantastic quality aquariums . I've Had many built over the years from all over the place but I have to say the quality from here is second to none . I've had this set up now over three years and it still looks like it did the day I bought it . Just about to place a order for my next upgrade . You won't be disappointed with the standard of aquarium and cabinet from them . Customer service was excellent and they even arranged delivery to my door.
11 years ago (21-01-2016)
Great company to work with. We have been a customer of theirs for years and in that time they have supplied us with over 100 tanks!
10 years ago (29-07-2016)
I brought an aquarium off of this company it cost me thousands and its falling apart! 2 months After filling the aquarium the hood started coming away at the joints on the corners and now 10 months down the line its been removed as falling apart. I emailed the company and the companies managing director in response said there hoods do not do great in moist conditions and the order was to old they will do nothing. I am partly to blame in this matter as i couldnt fill it due to the weight and floor load bearing of old house. But still not 2 years old! I recenly emailed them again showing them the damage as its much worse, i asked them if they thought if it would fall apart. They advised me to remove the hood as it is a potential hazrd and they couldnt garentee it. The aquarium has glass slide covers which i payed for as an extra, the water is kept aroung 25c. As for the making of the hood the joints on the corners are not suitable there has clearly been no attempt to seal the ends of mdf before glueing or any attempts of ceiling the joint them self. I would say its a terrible design and am unhappy they were not willing to correct there work and are unable to guarentee there products. Shamefull..........In response to the owners comment yes i did loose my cool with the company at first i emailed the company very politely but had one email back they tried to make exuses at this point i had the aquarium for 2 years it had been filled for two months! They then ignored all emails untill i showed them another photo of hood falling apart, i asked if they thought it had become a health hazard and could it fall apart and possibly kill my toddler "who is always looking at fish" they replied in an instant advising me to remove it "to cover there own backs" all i asked for in the instance was a refund for the hood? Still to this day they will not admit its poorly designed. Are you still making this hood and selling it AC aquatics or have you made something more suited? And you say treat others how you wish to be treated and i do. I am a tradesman and always do a good job i never rip my customers off and do a bad job pay attension to detail and quality. If i make a mistake which everybody does nobody is perfect i correct that mistake and keep my customer happy. It takes many jobs and many years to build up a good reputation but one bad job to wreck it mate.
11 years ago (26-01-2016)
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