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Reviews, get directions and contact details for Yorkshire Bank

Yorkshire Bank
Address: 46 High St, Stockton-on-Tees TS18 1SB, UK
Phone: 0800 456 1247
State: Stockton-on-Tees
City: Stockton-on-Tees
Zip Code: TS18 1SB

opening times

Monday: 9:15 AM – 4:30 PM
Tuesday: 9:15 AM – 4:30 PM
Wednesday: 9:15 AM – 4:30 PM
Thursday: 9:15 AM – 4:30 PM
Friday: 9:15 AM – 4:30 PM
Saturday: 9:15 AM – 4:00 PM
Sunday: Closed

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Reviews
I would not recommend Yorkshire Bank and here is why. I talked with Yorkshire Bank online before I went into the branch and they told me "Because you are from overseas, we just need a passport, a residence permit and something with your UK address on it". I asked "So is my HSBC Bank letter acceptable?", they said "Yes it is". So I went into the branch and spoke to the person working at the desk as you walk in. She then informed me "Hmmmm what you have might not be enough, I'll speak with the manager", she then come out and said "Sorry we need something like a utility bill or council tax bill to give you an account". I said "But I spoke with someone, and they said all I needed was a passport, BRP and something with my UK address on it". The woman then said "Well you were speaking to a call center and they don't know what they are on about". I then said "And they said a NI number letter would be sufficient as well", and the woman said "We don't accept that". She then said "We need something on there like a council tax bill, gas bill, we want to know you are paying for stuff and you are not here to launder money etc". After going in there I kind of felt awful and The Yorkshire Bank clearly has poor communication and a lack of consistency. You get one person who works there saying one thing and the person at the branch saying another thing. I believe I had more than enough information to open an account. Oh well I'll just put my money elsewhere.
7 years ago (23-04-2018)
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