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NatWest
47 meters
We are happy with Natwest lovely peoples working ,trying fast help ,many cash maschin...
went to this branch to deposit cash and sell foreign currency. There were no customers but three staff behind at the tills and another in the back office. It was around 2 pm when I got there but it seemed to me that the staff were busy cashing up and were not interested in a lowly customer. There was no salutations or even a glance from two of the windows but an obviously reluctant teller called me forward - no smile. I returned the miserable face because by this time I had decided that this was banking at its worse. I enquired about foreign exchange and immediate response - we have to order - I said I am selling -where did you get it from - my response - none of your business. Basically the teller did not want to deal with me or my business because it was a Friday afternoon and she obviously had plans. The staff in this branch may be luvvy duvvy to customers they know but they should be friendly, polite and helpful to those they don't. Pretty poor all around and I am now looking at moving to another bank.
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