Wrekin Removals

Reviews, get directions and contact details for Wrekin Removals

About

Family run removals and storage company based in Telford, Shropshire

Story

We are a family run removals and storage company. We operate a modern fleet of removal vehicles from our base in Telford.
We have 25000sqft of premium storage for household furniture, business and archive needs. Please visit our website for more details.

Address: C, Wrekin House, Halesfield 10, Telford TF7 4QP, UK

Phone: 01952 583115

Website

ku.oc.slavomernikerw@seiriuqne

State: Shropshire

City: Telford

Zip Code: TF7 4QP

opening times

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed

Update Info

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Reviews

Great service. Very approachable team. Couldn't help enough. Provided boxes, tape and paper free and didn't need them back, but would do so if you wanted to. 3 lads pitched up early, and completed the move very early in the day. Any little extra bits, they went out of their way to help. Jim in the main office, was modest about his abilities. Joking aside, he was very friendly and nothing was to much trouble. Highly recommend them. Thanks.

 7 years ago (07-04-2018)

Great service. Flexible, great value and great sense of humour all round despite being stranded in the snow on a Friday! The guys worked very hard and were very polite despite having to unexpectedly work on the Saturday morning too. Thanks so much you all - highly recommended.

 7 years ago (25-02-2018)

This company moved me on March 1st to say the weather was bad would be an understatement the guys were brilliant I would have no hesitation in recommending their services to anyone.

 7 years ago (07-03-2018)

First class service from start to finish.
Arrived on time, worked efficiently throughout the day. 
Made light work of what can be a stressful time.
Wouldn't hesitate to recommend.

 7 years ago (26-09-2017)

A tale of two removals: 

First ... We initially moved out and put our belongings into storage. The two men who did the job could not have been better. They were  helpful,  communicative and without being asked they assisted us with dissembling and packing large items. They consistently went the extra mile. Honestly they could not have been better.

Next ... after several weeks we moved into our new house. What a contrast! Three men arrived, and their priority seemed to be to get the job done as quickly as possible. In particular, the younger member of the team was not well supervised and seemed happy to dump anything anywhere. They made little effort to help with unpacking or re-assembly of large furniture items. If I had physical difficulties this would have posed a serious problem.

One concern was they only placed a covering on the first few steps of the stairs (our brand new carpet!). Inevitably, one of them (the young one) eventually came in with mud on his shoes and left marks on the carpet. I took this up with the supervisor who was defensive, saying the mud would brush off, and anyway that's why they put covers down. I pointed out they had in fact not put covers down(!) to which he answered "i'm not going to argue with you". I refrained from pointing out that it was he that was doing the arguing.

Finally, an example of the contrast with the first move ...
 Among the numerous empty boxes to take away were a couple of small delivery boxes from Amazon.  The Supervisory made a point of saying they were unable to take these as it was against company policy. I can understand why this would be the case but would it really have hurt??  This was most definitely NOT going the extra mile.

So regrettably I have to assess Wrekin Removals performance as disappointing. 

(PS, I'm writing this two weeks after our move and so far no one from Wrekin Removals has been in touch to check for our feedback).

UPDATE (Oct 17): following my post Wrekin Removals contacted me to discuss my feedback. They were apologetic and promised to review their procedures. I believe they are genuine and hopefully my experience was a one-off. I have upgraded my rating from two to 3 stars.

 7 years ago (12-10-2017)

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