facebooktwitterpinterest

Reviews, get directions and contact details for Wickes

Wickes
"At Wickes you'll find quality DIY and trade products that will help you complete your home improvement projects. From kitchen and bathroom design to gardening and decorating projects; Wickes has the right tools, services and advice to transform your home."
Address: 45 Stevenson Rd, Edinburgh EH11 2SL, UK
Phone: 0131 346 0541
State: Edinburgh
City: Edinburgh
Zip Code: EH11 2SL

opening times

Monday: 7:30 AM – 8:00 PM
Tuesday: 7:30 AM – 8:00 PM
Wednesday: 7:30 AM – 8:00 PM
Thursday: 7:30 AM – 8:00 PM
Friday: 7:30 AM – 8:00 PM
Saturday: 7:30 AM – 7:00 PM
Sunday: 9:00 AM – 6:00 PM


related searches: Wickes edinburgh online shopping, Wickes edinburgh online, Wickes edinburgh kitchens, Wickes edinburgh opening times, Wickes catalogue, Wickes kitchens, Wickes edinburgh phone number, Wickes Murrayfield
Similar places near
Bell Donaldson Steele Bell Donaldson Steele 352 meters Very good hardwhere shop very reasionably priced, small chain competing with the big ...
Howdens Joinery - Gorgie Howdens Joinery - Gorgie 353 meters I've used a couple of howdens but for me Gorgie is the worst, I get my prices online ...
Jewson Ltd Jewson Ltd 809 meters
The Toolbox The Toolbox 1 km Super helpful, nothing was too much trouble. Would recommend without hesitation
Home Ware Home Ware 2 km I go here regularly for key cutting and would never go anywhere else because the serv...
E H S Architectural Ltd E H S Architectural Ltd 2 km Was a completely enjoyable experience from start to finish. The range was enormous wi...
Houseproud of Morningside Ltd Houseproud of Morningside Ltd 2 km I really love this shop. The staff are very helpful and knowledgeable. They have a su...
Homebase Homebase 2 km I'd asked for a Christmas tree to be put aside for me and the staff had very kindly a...
Ian Russell (Paints)Limited Ian Russell (Paints)Limited 3 km Nice service. I recommend this store.
Corson Hardware Corson Hardware 3 km The shopkeeper is certainly not rude or mean. He’s simply elderly, a bit shy and matt...
Marchmont Hardware Marchmont Hardware 3 km Great place to buy all your hardware needs
Toolstation Edinburgh Sighthill Toolstation Edinburgh Sighthill 3 km Great range of items. Prices are reasonable, and for bigger items, they are spot on c...
Howdens Joinery - Sighthill Howdens Joinery - Sighthill 4 km Kind and professional staff, but this is a trade only outlet. We're giving 3 stars be...
Bathstore Edinburgh Central Bathstore Edinburgh Central 4 km Buyer beware. Fine printed refund conditions are only made available after you were...
Poundsavers Poundsavers 4 km Used a couple of times for computer/ phone accessories. They are well stocked and alw...
inbrass.co.uk inbrass.co.uk 4 km Helpful unstuffy staff, prompt delivery and good communication, were able to advise a...
Topps Tiles Sighthill Topps Tiles Sighthill 4 km Very helpful bunch of people in here. Great selection of tiles too.
Reviews
Awful experience from start to.... trying to get them to finish. Had my bathroom done in March 2021. They took incorrect measurements and ordered a sink unit that was too big then could only replace it with one that was too small... eventually had to get one from b&q and they did refund me the cost of the Wickes one. They also ordered 3 extra packs of 25kg floor tiles 1.5 was needed , again, due to poor measurement, and refused to deliver to the door so I had 125kg of tiles to move up 2 flights of stairs myself, odd when they delivered everything else to the door. The job ran a week over, I'd moved in with a friend for ease, which they knew and would tell me they were there when they weren't....I'd go round to check in. Lots of snagging issues which they did fix in the end, they left all the waste in the garden for a week or so after finishing and I had to call multiple times to get them to remove it. In June this year the new spotlights broke, the towel rail came off the wall and the toilet detached from the fittings! I managed to screw the towel rail back on and fiddle with the lights to get them to work. They all broke again so reported it in July as it's still within the 2 year warranty. Initially customer service was responsive but full of excuses....they can't get in touch with the installer, I need to wait until they've given him a chance to respond, then the new installer would be hard to get managers had been on holiday etc. I'd asked if I can find someone myself to fix it then they can pay, I was told maybe but we had to follow this process first Now it's the end of September and they still haven't fixed it and customer service has been ignoring me for 2 weeks! The 2 year warranty is worthless. I've already had to pay someone to fix the spotlights and it looks like I'll end up paying for the rest of their shoddy workmanship myself!
Beware if you don't live on the ground floor your order will not be brought up the stairs. Apparently it's in the small print but it's not made obvious at all - now I've got a 40kg 2.4mx1.2m board stuck at the bottom of 3 flights of stairs! 2 stars for low price and quick delivery.
DO NOT ORDER A KITCHEN/BATHROOM FROM THIS STORE. As soon as they take the money that's when the customer service stops. You will never hear from your kitchen consultant again. We've been trying for four weeks to contact them to no avail and our kitchen it still unfinished with multiple missing items, panels and issues with installation. Our consultant has never contacted us in the 6 months since we ordered the kitchen. Even Wickes customer service cannot get in touch with them. Our experience with Wickes and this store in particular has been dreadful. They are absolutely hopeless, never pick up the phone and only talk to you if they sniff an upsell.
A brilliant place, I wish I had come here instead of buying a lot of hardware things on Amazon. The prices here are surprisingly low including this paint which was £10! They went to good lengths to control the number of customers and attempt to promote social distancing during COVID-19. Best of all was the staff; very helpful and lovely. Really enjoyed my visit and look forward to coming back. I really hope people look here for their goods before before going online. They have click and collect too.
Absolutely DO NOT get them to install a kitchen or bathroom for you. They subcontract out to total cowboys who literally trashed our whole house while doing the shoddy works. No project management at all and Wickes have completely washed their hands of any responsibility as soon as payment received. They are now refusing to come back to fix multiple problems. I have spent hours and hours trying to solve problem with customer services and the installers themselves with absolutely no help or resolution. I may as well have just bought the stuff flat pack and found decent fitters myself. Completely untrustworthy and shocking treatment of customers.
A truly bad experience. The consultant was quick and responsive only until I paid for my bathroom, after that the service was extremely poor. When they delivered the tiles, they refused to bring them to my flat and left them at the entrance of my block of flat, saying that they were not insured to do stairs. Then, when the rest of the delivery arrived, parts of the shower were missing. I had to call 5 times and always been told that they were coming the day itself as another delivery was scheduled. On the third day of waiting for it, I was told the parts were never ordered in the first place. Someone clearly lied multiple times. Costumer service is most unhelpful too.
What a shambles. Apparently too busy to prepare click & collect. After waiting 30mins for them to find my order there were items out of stock even though in stock when I ordered. Hadn’t been to wickes before - this was the first & last time
Well stocked store and helpful staff! Recommended! The staff are keen to discuss the projects I have. Good customer service!
Really annoying, got here 10 minutes before closing and staff all locking up. I wouldn’t mind if they weren’t trying to tell me the time was 8 o’clock, when it patently was not.
Big place with everything under one roof apart from what I actually needed which was what I had found on their website but didn't have in their shop at Murrayfield in Edinburgh. Aluminium check pattern panels. So complete waste of my time. Given the size of the place why not have it in-store!?
Comment on this business

Directions to Wickes with public transportation


Westfield Avenue 90 meters
1
2
22
30
N22
N28
N30
Westfield Sainsbury's 210 meters
22
30
N22
N28
N30
X27
X28
Westfield Road 260 meters
1
2
Stevenson Grove 270 meters
1
2
22
30
N22
N28
N30
Gorgie Park Road 270 meters
25
3
33
38
N25

to add Wickes map to your website;



We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy