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Whittard Of Chelsea

  1. Birmingham
  2. Birmingham Coffee & Tea Supplies

Reviews, get directions and contact details for Whittard Of Chelsea

Whittard Of Chelsea
"Lose yourself in a space filled with luxurious teas, aromatic coffees and creative hot chocolates."
Address: Birmingham New Street , Birmingham B2 4XJ, XWM, GB
Phone: 0121 634 3815
State: XWM
City: Birmingham
Zip Code: B2 4XJ

opening times

Monday: 09:00-20:00
Tuesday: 09:00-20:00
Wednesday: 09:00-20:00
Thursday: 09:00-20:00
Friday: 09:00-20:00
Saturday: 09:00-20:00
Sunday: 11:00-18:00

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Reviews
I have been going whittard for a long time and have many of their products, normally the team is very sweet but lately this one lady who i assume is a manager had started to become extremely disrespectful. The products are by no means cheap and if im going to buy the product i would like to try the sample. I tried a sample and gave mine to my sister. When my sister wanted to try the hot chocolates herself and i went to buy one of the instant tea i overheard her being extremely rude to her and insinuating that she had tried the sample over and over and over when really she had barely a taste and was seeing if she wanted to purchase it herself. Then proceeded to indirectly threaten to ban us from the store. I returned the product and we all left we will not be visiting or purchasing any products until this has been resolved there should not be any reason for this amount of disrespect simple for wanting to try a sample again. Absolutely disgusting customer service. Disgusting.
Top teashop, the flavours are great and you can find high quality tea here. I recommend you stop here or in any whittard shop you see in Uk
Love this shop Tasting Tea Hot Chocolate Coffee Biscuits Teapots Teacups And much more on offer The staff member was very helpful and friendly I would recommend joining with your email as every visit you get a sample of one of their tea or got chocolates to take home
Loved it, but the online offer should be way longer than 3 days to redeem your points.
Lovely store and I always leave with several products. The sticky toffee pudding hot chocolate is divine. The customer service could be improved though!
I visited Whittard at the bullring train station birmingham couple of times already and always had a nice experience before. I dont know why today the staff today a lady at the cashier seemed very not nice and not respectful just because we tried to pay using student discount. No sample was given too. Feeling disappointed.
Lovely place, I originally went here to buy a couple of things for a co-worker of mine and ended up buying a few things for myself. There are a few options for taste testing, and the staff has been very kind and helpful.
The tea and drinks are fine however don't expect to pay the advised price. I selected an item with a price sticket only to be charged more at the till and was told it was human error and that I would be charged the price on the till system. The manager/supervisor was relatively rude and nonchalant about it. Not a great experience overall. The milk oolong tea is though.
Really good products and friendly staff. I brought a hot chocolate gift set and then just a tub of hot chocolate from here in December. I think the staff members name was Natalie, she couldn't do enough to help and was so friendly. Brilliant quality products, amazing location and nice staff.
Instant tea were sooo goood
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