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Reviews, get directions and contact details for White Swan Surgery

White Swan Surgery
Address: White Swan Centre, Citadel E, Killingworth, Newcastle upon Tyne NE12 6SS, UK
Phone: 0191 268 8966
State: Tyne and Wear
City: Newcastle upon Tyne
Zip Code: NE12 6SS

opening times

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 1:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: Closed
Sunday: Closed


related searches: Swarland Avenue surgery, Lane end surgery, Surgery Connect, Forest Doctors, GP surgery near me, Hadrian Health Centre
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Reviews
Unprofessional and abusive manager. Really something when I can get the dogs vaccinations booked in a week and done no issues. What is going on with the NHS!!! Cancel my appointment without telling me, sent me a text 10 minutes after my appointment time saying contact the surgery to rearrange while I’m literally stood in the surgery trying to rearrange being told nah call back in the new year! This is after waiting 2 months for the appointment I booked for today! Oh and I forgot to mention the appointment is for my 3 year olds vaccinations so now she’s just left unvaccinated against dangerous diseases for the foreseeable future and the manager had the audacity to blame the nursing strikes! As if the nurse is to blame for a receptionists failure in notifying patients of their appointments being cancelled?!?! The strikes have nothing to do with your complete incompetence in failing to cancel an appointment 10 minutes prior instead of 10 minutes after I’ve arrived!!!
place is a joke .cancel appointments on the day ,4time this has happened with same appointment from 22 june and as of today no appointment ..3 days i phoned for appointment but ended up in hospital for two days with kidney infection ,and now still cant get simple blood tests for kidneys ..definitely lack of service as there is no care from these people. Even requested a phone call from the mental health person and that was over a week ago and still nothing ..is this a public service or private...cant even get prescription right and that's a easy one i presume. Overall very bad service from a public funded practice
Re iews from other patients are very true they blame pandemic for"EVERYTHING"not pNdemic now it.s"SOMEPEOPLE JUST NOT DOING THEIR JOB "that they get paid for ..in my day we would have been sacked for less .mistakes than ""SOME""of them make ..THE GOOD ONES GET THE B ACKLASH I PAID MY NHS STAMP FOR MY HEALTH SERVICE ALL MY WORKING LIFE @NOW GET NO RETURN OF SERVICE I.VE PAID 4 NEVER C SAME DR. TWICE NO ONE NO.S ANYONE ANY MORE PATIENTS @DR.S A RE STANGERS 2 EACH OTHER 2 M.A NY "MACHINES " THESE DAYS NOTHING PERSONAL WHAT HAPPENED GOVERNME T IS WHAT HAPPE ED LETTING N.H.S. RUN 2 GROUND THEY DON.T CARE THEY RICH SO CAN""BUY"" THEIR CARE NO BOYHER WE SHOULD -ALL -STRIKE -C WHAT GOVERNMENT DO THEN?????I LIKE MILLIONS OF US HAVE HAD ENOUGH ???!!!!!
They keep canceling my appointments. I've been experiencing other problems as well. They are not aware of / don't admit their issues. I don't think they care about their patients.
Total waist of time can't get appointment and don't care about people's health or wellbeing defo changing doctors
108 calls to get through. No appointments, told to call back the next day. Guess what. Exactly the same. No appointments. Give this place a wide birth
When you eventually get through to order prescription they only send half of your medication to the chemist not happy with this place at all & will be finding another doctors
Impossible to get through and when you do you’re told to call back the following day at 9am. 46 calls still no further forward. The worst doctors in North Tyneside by far...
Take ages to answer the phones, receptionist hasn't the best of telephone manners, to book repeat presentations you have to ring at a certain time which is useless
changing my doctors that about spells it out avoid
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