Westmount Dental Surgery

Reviews, get directions and contact details for Westmount Dental Surgery

About

Welcome to Westmount Dental Surgery – one of the North East’s leading dental practices.

We offer a full range of private cosmetic dental care as well as being committed to providing great NHS dental services.

Story

At Westmount Dental Surgery, our stylish, state of the art facility in Sunderland, we can provide a comprehensive consultation combining your wishes with proven techniques and technology to achieve the result you want. Having trained with leading dentists from all over the world, our team is fully equipped to provide an array of services as simple as bonding to reshape teeth, to complex procedures such as veneers, implants and cosmetic braces.

Address: 1 W Mount, Chester Rd, Sunderland SR4 8PY, UK

Phone: 0191 567 2694

Website

ku.oc.yregruslatnedtnuomtsew@elims

State: Tyne and Wear

City: Sunderland

Zip Code: SR4 8PY

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 4:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

Wanted my teeth straightened and whitened for ages, done loads of research and found Dr Ali came up with fantastic reviews.  I had consultation with Lauren we discussed my concerns and what outcome I was aiming for and agreed Invisalign would be better option. Scans were quick and easy.  When Picked up trays, Dr  Ali went through how to fit and remove trays and what to expect on follow up appointments. I did need further treatment due to teeth not moving quick enough. However the end results are fantastic. They  Look even better once finished whitening. I get loads of compliments about my teeth, which has boosted my confidence smiling more.  Would definitely recommend Westmount team for treatment.

Absolutely disgusting service. Wouldn’t recommend them to anyone. My husband had an appoint Booked in for 16 August 2024 which was booked in February 2024. He had a reminder about his upcoming appointment on 19 July 2024, he has now been sent a text to advise it’s been cancelled due to them going private. Their contract with the NHS ends on 31 August 2024 and from 1 September will be completely PRiVATE patients only. His appointment was before they go private but they are making the excuse they don’t have the resource to see him NHS. I would not recommend Westmount Dentist to anyone

Impossible to get through on telephone or by e mail to this practice to book an appointment. Considering it's now a "private" practice You have to physically walk into the building to book an appointment.  The service is totally unacceptable. So if you need urgent treatment I would not recommend this practice at all....and don't be fobbed off with the fact its becoming centralised and they have no staff to answer the phone.  I was told that 6 month ago as I was actually stood in the reception "ringing" the line whilst they were sat there but phones were on silent. Go elsewhere.

I have been a patient at this dentist for many years but I left due to the bad experience I recently had.   The dentist was not very friendly or empathetic about the problem I had with my teeth.  The dentist had a very negative and unhelpful manner towards any treatment that they would have had to carry out.  It left me in a distressed way which totally knocked my confidence.  Luckily I plucked up the courage to visit another local dentist who were courteous, polite and friendly with a professional attitude.  They instantly put me at ease the moment I walked in and discussed my treatment plan to rectify the problem.  WESTMOUNT dental have lost a customer who would have been investing quite a lot of money into any future treatments I would have had to have.

I am an extremely nervous patient but since coming to Westmount Dental I was made to feel so welcomed and at ease that my anxiety is pretty much gone now. I had my first filling in years where I wasn't shaking with fear. I can genuinely say this dentist has helped me to start getting over my fear of dentists. Absolutely amazing service, talked me through what they were doing at each stage, told me to let them know anytime I needed a break and just took it all at my pace which I really appreciated. I am so grateful to have found this place and look forward to continuing treatment here in the future

Had a really good experience! Ayesha was super helpful and friendly. Cant thank you enough

Today I had an early appointment. Arrived early as usual,  Sat down in waiting room and within 10 mins was called up. Great. Had filling fixed quickly. Usually I have to wait in the waiting room 40 mins to an hr. Which is not good. But today, yep - very good. Thanks.

Dentist all good. I had to pay before my appointment for my treatment. Might be good to have a receipt of what is being charged even just emailed as I was just told it is *this* much outstanding and all discounts have already been taken off.

I've been for a fair few treatments so far as a part of my smile makeover, and i have lots more to go but i honestly cannot believe how wonderful its been so far. As someone who's not been to a dentist in 15 years and was extremely scared of them, i cant imagine going anywhere else now and i cant wait to complete my journey with them. Every single staff member ive met has been so kind and patient with me, my dentist, Ali, makes you feel so comfortable and not judged at all, and puts up with me being a bit of a wimp with the tools used in fillings. Don't get me wrong, im still nervous every time i go but everyone here makes you feel so welcomed and that you're going to be looked after. If i could rate them higher i would!

Fractured my tooth biting Lego just one time to part them don’t ever bite Lego! and it immediately resulted in a front tooth fracture. I’m pretty vain about my teeth so this was catastrophic and scary for me. I really feared I’d lose the tooth as part of it was hanging off.  I had an appointment within 5 hours and was seen by Mr Quraishi who fixed it within 30 mins. He was sensitive to me being upset relief came pouring out and very reassuring. Great fix and now I don’t have to fear my family saying things like ‘Mind the gap’ to me over Easter. I’M SO GRATEFUL!!!

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