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Reviews, get directions and contact details for Well Pharmacy

Well Pharmacy
"We’ve been helping customers in our local pharmacies for over 70 years. To reduce the time you have to spend waiting for your prescription, we’ve redesigned our dispensing process and introduced new stock monitoring measures. These changes also mean our pharmacists have more time to answer questions and offer support and advice, saving you a trip to the doctor. We also offer a range of services in our community pharmacies, from flu jabs to stop smoking support. The services we offer vary between stores, so check our pharmacy finder to see what’s available at your local Well Pharmacy."
Address: 4 High St, Renfrew PA4 8QR, UK
Phone: 0141 886 2085
State: Renfrewshire
City: Renfrew
Zip Code: PA4 8QR

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:45 PM
Friday: 9:00 AM – 5:45 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed


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Reviews
I recently visited Well Pharmacy Renfrew with a prescription. I was informed the wait would be 20 to 30 minutes and I said I would wait for it as I'd struggled to get there and wouldn't be able to make a return visit. I asked if I could sit on one of the chairs they have turned facing away so no one could access. I was told by the Pharmacist no as they are not allowing customers to wait in the shop and was handed my prescription back to take to another pharmacy. Even during lockdown they were allowing 2 to 3 customers at a time in the shop. Appalling attitude and customer service with no consideration to the pain I was in.
I have used this pharmacy for over 2 years after being diagnosed with a neurological disorder and have changed my tablets several times. In the past my prescriptions have been sent directly from my doctors at the beginning of the week and they were ready at the end of the week which was ok as I made sure I ordered them in time. I have had a couple of times when I needed my medicine urgently and it was hit or miss if I got them. I had an urgent prescription put in on Friday that was supposed to be ready Saturday but I forgot to collect. I remembered my prescription today and got to the chemist but the door was locked as it was 5:31. I explained I had no tablets left and was told I was to late. I said the meds were supposed to be ready on Saturday but was told they weren’t and would have to go back in the morning. I asked for my prescription back as I needed them but was told they couldn’t do that. To say I’m dissatisfied with their service and attitude towards customers is an understatement. Will be taking my business elsewhere in future
Just had operation and had to go get my prescription made,I felt really unwell and asked if I could sit whilst waiting on meds,I told her I feel unwell but I was told no they don't allow that,I know there are rules but this really upset me,had to go round the corner to Rollens who were extremely helpful
Took in prescription today and advised it will take 15minutes. Returned 40minutes later to collect it and it wasn't ready. Could understand if it was busy but the staff were chatting away amongst themselves and had to ask if it was ready then got told it needs a check by the pharmacist. When I received my prescription there were errors which I advised them. Would not recommend this pharmacy
Awful staff. Yesterday I was given a half-empty opened bottle for my prescription, with no leaflet or outside packaging. This morning I went to return it and to ask for an unopened full botlle. The chemist, Ms Nusrat Iqbal, tried to convince me that it was normal for a chemist to give opened half-full prescription bottles and that they were allowed to do it. As I did not believe it, I said I wanted my prescription back to go to another chemist. Ms Iqbal refused. I can not believe it that first they tried to cheat me and then I was robbed of my own prescription. Today it is Saturday and I have been left for days with a prescription that they know that I need. Uncaring, unhelpful staff, just what we need in these times. Now I understand why there is allways a queue in the other chemistry round the corner.
My elderly mother struggle to chemist for a prescription that should assumed was being prepared as a monthly repeat. Given that she has acute breathing problems which was evident she was sent back to the doctors. The prescription was there prepared and returned to chemist. When asked about their delivery service for future they can no help her this is poor customer service as it is clearly evident that she struggles to get there. I unfortunately do not stay local and have a full time job so not always easy to get the prescription .All they said was boots now charge for delivery.
Staff are Polite, and they are usually very efficient at their job
Dreadful pharmacist !! Took my prescription for fluoxetine at 5.15pm was told to come back tomorrow it would take half hour to make ??? Didn't have today's dose so had to walk 20mims to boots who did my prescription in 5 mims. Won't be using well pharmacy again !!!!
Could be far better, their female staff are horrible people.
Went in today, a day early to see if my weekly prescription was ready as was getting my dad's prescription so thought to get my weekly tablets. I was told it wasn't ready untill Thursday, I said I was in last week and asked to changed the collection day to a Tuesday as before was Thursday and I wasn't making it untill after college as my times changed in college and can't go all day without one of my tablets. The guy who served me last week interupeted and said to me you told me it was a Friday and sniggered behind the shelf while another customer was in the shop. I said your mistaken I said Tuesday as I'm not even in Renfrew on a Friday as don't stay here any more or have college that day so clearly your wrong, before they said anything I said I'm waiting for the doctors to register me where I stay now then it means I don't have to come back here and go to my local chemist. Very unprofessional and means I need to go all day without a tablet that stops my blood clotting. If I take another stroke I'm taking the chemist the full way. My axienty is so high along with my temper. Heard so many bad reviews and witness situations that's uncomfortable to witness but now I'm also another customer they think they can laugh at.
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