Well Pharmacy Brotton

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"We’ve been helping customers in our local pharmacies for over 70 years. To reduce the time you have to spend waiting for your prescription, we’ve redesigned our dispensing process and introduced new stock monitoring measures. These changes also mean our pharmacists have more time to answer questions and offer support and advice, saving you a trip to the doctor.We also offer a range of services in our community pharmacies, from flu jabs to free NHS blood pressure checks for over 40s and stop smoking support. The services we offer vary between stores, so check our pharmacy finder to see what’s available at your local Well Pharmacy."

Address: High St, Brotton, Saltburn-by-the-Sea TS12 2SP, UK

State: Redcar and Cleveland

Zip Code: TS12 2SP

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Reviews

The Well pharmacy in Brotton, Ts12, is by far the worst pharmacy I have ever had the displeasure to use!! Slow and seem to have no idea what is going on. You can wait in an empty shop for upto 20 minutes, just to be sorted out. It's the Faulty Towers of Pharmacy establishments, yes it's really that bad. I will use Kingston at Skelton in future. Good ridens Well .

Probably the worst Chemist I've ever had the misfortune to have to use.nnTototally disorganised, rude and arrogant attitude towards customers of all ages. Frequently lose prescriptions and then try to say that the patient can't have submitted the online request correctly, or that the GP Surgery is to blame. But when you stand your ground and they see that you aren't going to leave the chemist, they miraculously find the prescription or the medication already made up on the shelves.nnIf it wasn't for the fact that I have to use this chemist to collect medicines for two people that I care for, I wouldn't step a foot through the door again.nnI've already diverted medication for myself and my partner to Skelton Pharmacy. To try and avoid the stress of using such an inept service provided at 'Well Pharmacy Brotton'nnIf I could have given it a '0' Star Rating I would have done so.

I recently left Well pharmacy due to appalling customer service,I was in the pharmacy about 1 month ago to  collect my repeat prescription,waiting at the counter I was ignored for around 10 minutes.nA regular visitor arrived who was served immediately,then drank his prescription in my presence,then his dog running free around the pharmacy was given treats by the staff member,who eventually dealt with me.nThis is the worst customer service,I  as a pensioner have ever encountered,whoever is management needs to GET THEIR FINGER OUT,I take exception to  to being placed behind a crackhead and his DOG

Lovely staff, served us straight away, I'm not sure why there are bad reviews, I see nothing bad with the pharmacy?

The service at this pharmacy for picking up online repeat prescriptions is awful. Have repeat prescriptions every month since I haved here and since COVID the service is terrible.  Every month I have to speak to the doctor to sort prescription out as the pharmacy can't find it. After given the alloted time to wait for prescription to be done it is still not available to pick up.  Will be changing pharmacy for future prescriptions.nnmy

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Well Pharmacy Brotton

Reviews, get directions and contact details for Well Pharmacy Brotton

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