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Reviews, get directions and contact details for Well Brierfield - Colne Road

"Free Flu vaccinationsFree blood pressure monitoring service"
Address: 10-12 Colne Rd, Brierfield, Nelson BB9 5PH, UK
Phone: 01282 614650
State: Lancashire
City: Nelson
Zip Code: BB9 5PH


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Reviews
Just dropped in to the chemist. Absolutely disgusting behavior with one member of staff saying not their problem I can't access this medication as it's been prescribed by the hospital. Disgusting arrogant attitude by members of staff. The clearly can't care less... Even one star is too much to give to this place . PLEASE avoid this place at all cost . There much more helpful chemists locally who actually care and help people that walk through their door. I will absolutely not be bullied into removing my documented experience of the visit! I don't usually write reviews only on instances that I have had appalling experience and where I feel the right thing to do would be to warn other ppl. You may be aware that ppl are more likely to write a review after a bad experience!!! Instead of apologizing for your rude staff you are making excuses for them.. sums the place up and the thuggish culture! In your response you state that " you are unable to grasp the advice and instructions" that is exactly how the ladies were talking down to me I can see from the tone in your feedback that this is widespread in your practice. Located in this area you and your staff think it's acceptable to talk down to us in that patronizing condescending tone. It was your most senior staff that Said " it is not our problem" And finally my issue was not that the medicine was not available at your store but the rude, arrogant behavior and mistreatment from the staff. I hope you read and process this feedback and perhaps remind your staff of basic manners and if you have budget enrol them on to a customer service course. For the record there was no aggression from my part I walked out upset and disturbed having been treated by your staff in that manner. No I was not told not to come I was told to come quickly as you were due to close at 1pm !!?! So you are also liars shame on you !!!
This pharmacy has recently got new management and I am amazed by the high quality of service I have received, I have only just recently started using this pharmacy, I wish I had done it earlier, the staff are friendly and really helpful , very polite. In the past from my old pharmacy, I have had a lot of problems getting my medication on time, but since joining this one, I have never had to wait, it has always been ready when they have said it would be, even when I was owed some medication, they delivered it as soon as the next day when they got a new supply. I highly recommend, that if you need a new pharmacy, you should consider using this one, they won’t let you down.
I’ve recently moved over here and I’ve not managed to get into a doctors yet. But I managed to get my prescription from here without any hassle, staff super helpful and friendly and even gave me a months supply instead of onto a few days worth.
The tall male with the glasses on is the most helpful and generous staff there. I had a query of my medication and he went out of his way using his time to help me with that. I have seen him with other customers doing the same as he did with me. I recommend this pharmacy for everyone as their services has been the best out of all the other pharmacies I have come across.
Don’t ever use this pharmacy needed to pick my husband an sister medicine up they both was not in no state to go pick ther medication up an wasnt letting anyone else apart from them pick it up on top of that the guy who works ther with the glasses whos from stoney home is a corrupt one the sly one I seen him tell one of the pharmacist just give that old man the medicine an just make his prescription when that old man did not have a prescription for that medicine. They always lose medication several of times I had to get new prescriptions from the doctors cause these lot cAnt do ther job.
Very happy with the service, nice little independent store. I will certainly be using it more often in future. Unfortunately not as happy the following times, due to my electronic prescription being mislaid I was asked out loud in front of a number of other customers what was on my order. It was very embarrassing for me but I felt under pressure to answer.
Open 7 days til late. Good factual service provided and prescription service is always reliable. A. Great local pharmacy.
Went this week my little grandson was ill and we needed some medication the saff very friendly and gave good info on the meds thank you
Excellent place. Very nice locum nigerian pharmacist there.
Rude and unhelpful. Not wat i call late night shuting at 7pm.
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