Waterstones

Well layed out and plenty of books in stock - reviews of some books in the wrong place but otherwise they were helpful. Offers and discounts do actually make most books cheaper here then online, and I picked up some books I wouldn't usually have thought of after looking over them.

Great bookshop! Good selection, nice atmosphere.

One of my favourite places in Durham. The staff and friendly and very helpful. I have gotten recommendations on a regular basis by a staff member and enjoyed even more fantastic authors.

Clean with helpful staff and soon to have sofas to enjoy a book before buying it

This is quite a large Waterstones compared to ones I've been to before and has a lot of variety, from the usual books to manga and vegan cooking. Would definitely recommend just having a browse every once in a while to get some more ideas on what to read and then ordering them from Amazon! Believe me, it will save you quite a few quid.

Lovely bookshop. Great staff.

Great window display drew me in and the sales assistant was very helpful in tracking down the titles I wanted. I also got informed and enthusiastic commentary on two of my choices. Very satisfied with the range of books and the level of customer service.

Some good texts on sale. They have a good stock of novels etc, occasionally have some children's books out of stock. Children's section is quite good, although Newcastle and Metro Centre branches are slightly better. They stock a nice range of gifts at rhe back of the store, including jigsaw puzzles and orchard toys

Little dark in side but great place to take kids to get them started. Books in all types, board games, maps

The shop was being reorganised so there was a big overhaul. Empty bookcases, not a pleasant browse.