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Waterfield House Practice

  1. Tunbridge Wells
  2. Tunbri̇dge Wells

Reviews, get directions and contact details for Waterfield House Practice

Address: 186 Henwood Green Rd, Pembury, Tunbridge Wells TN2 4LR, UK
Phone: 01892 825488
State: Kent
City: Tunbridge Wells
Zip Code: TN2 4LR

opening times

Monday: 8:30 AM – 1:00 PM, 2:00 – 6:00 PM
Tuesday: 8:30 AM – 1:00 PM, 2:00 – 6:00 PM
Wednesday: 8:30 AM – 1:00 PM, 2:00 – 6:00 PM
Thursday: 8:30 AM – 1:00 PM, 2:00 – 6:00 PM
Friday: 8:30 AM – 1:00 PM, 2:00 – 6:00 PM
Saturday: Closed
Sunday: Closed

Update Info
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Reviews
Appalling new appointment system because the reception staff are incapable of, well, being receptionists. The new e-consult system will risk lives for those who need referral. NHS and general practice in the UK in-spite of enormous wastage of what is very sufficient funding have become a complete disaster.
Very poor service. Still not sorted out numerous problems for me along with blood pressure. Having to fill out a silly online form to get pathetic text messages back from doctors which are no help whatsoever and then demanding to speak to a doctor on the phone for 5 minutes and the best they can do is 6 days time. Badly run and poor service from Waterfield house practice.
Waisted 20 minutes trying to book my dad in with this ECon online booking for it to tell me to ‘seek medical advice’nThat’s what I’m trying to do obviously!nMy dad is not online he doesn’t have a smart phone or even an email address.nWhat a waist of time what’s wrong with picking up a phone and booking an appointment? Having to send him to A&E just because I can’t book him a simple appointment with his doctors surgery. What a joke.
I'm a farmer - as a breed our response to being ill is to work harder and hope it will go away. As a result of this policy it must be six years since I visited the surgery. This week I finally had to admit that I needed medical attention, I have heard terrible stories about how impossible it is to see a GP so was not optimistic when I phoned on the dot of 8.00am to discover I was No17 in the queue. My call was answered after about ten minutes and the receptionist informed me that she had just given out the last appointment for that day. Sensing the disappointment in my voice she suggested I used the online triage form and very patiently led me through the process, explaining how to tweak my answers to make sure the form was accepted. I did this and an hour later she phoned me back to say that the doctor would see me at 11.30. I attended, the doctor spent 20 minutes with me and dispensed a variety of medications which have resulted in a very swift return to the lambing shed. I couldn't be more impressed with the service I received from both the reception and medical staff.
Had recent surgery. Recovering in pembury. I needed to register with gp Temporarily. I soke to a rude receptionist. Sam. Before even taking any details of my situation, why i needed to register. immediately said aw we can't do that. I couldn't be bothered to argue with her. Will write and complain regarding the lovely customer service experience
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Waterfield House Practice map

Directions to Waterfield House Practice with public transportation

Pembury Library 90 meters
2
208
287
297
786
Pembury Library 130 meters
2
208
287
297
786
Baptist Church 160 meters
208
287
297
6
Polley Close 240 meters
2
287
297
6
Sweeps Hill Close 340 meters
2
208
297

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