Water Street Gallery | West Yorkshire | Todmorden

Poor customer service, incredibly rude telephone manner. Placed an order and paid for Royal mail special delivery. Had no correspondence from the gallery following purchase and when I phoned to enquire, the member of staff stated well I don't even know who you are! She then stated deliveries made after 2pm on a Friday, aren't collected until the following working day Monday and I should have read that on the website. After going through the website, I couldn't find this information but she reiterated twice that I had not looked properly and the mistake was mine. I used the Web chat to enquire about the delivery times of royal mail special delivery and had been informed it was Saturday and Sunday 9am and 1pm, to this information she just said oh well. After giving my details for a refund, she just hung up. Very poor service.

Excellent service, the staff were friendly, helpful and polite. The gallery was surprisingly extensive, lots of good gifts of all prices. Ordered online later and the delivery was fast and the delicate item was well packed ! Perfect

A lovely gallery with ever changing exhibitions. Some affordable original art too. If you are searching for a unique present or beautiful card it's also the place to go.

Really nice shop and has different and unique things in here. The wife got some nice earrings from here.

Beautiful little gallery with fabulous original works. Also unusual gifts at a reasonable price. Well worth a visit. Aladdin's cave!

Beautiful shop with a lovely selection of items. Appropriately priced. Thank you!

Some beautiful artwork here, friendly proprietor.

Lovely exhibition in this quirky gallery ,nice shop for cards and gifts

A true gem in the heart of Todmorden! Always full of new, carefully selected art pieces, crafts, jewellery and other little treasures. A fantastic place to see beautiful art exhibitions and/or get a unique gift!

Good range of all types of media.